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Builder Finance Loan Support Representative

First National Bank, Fuquay Varina, NC, United States


Builder Finance Loan Support Representative

This position supports the Builder Finance Group by executing and managing daily loan transactions. Responsibilities include processing loan advances, payments, payoffs, fees, collateral releases, and conducting research as needed. The incumbent will serve as a key point of contact for internal departments and external attorney offices, ensuring timely and accurate responses to inquiries and requests for information. Key Responsibilities

Process daily loan transactions including advances, payments, payoffs, and fee assessments. Manage the release of collateral in accordance with established procedures. Conduct research to resolve transaction discrepancies and respond to inquiries. Maintain strict confidentiality and security of departmental and account information. Ensure compliance with regulatory standards and internal policies. Communicate effectively with internal teams and external legal representatives. Support audit and reporting functions as needed. Qualifications

Strong attention to detail and organizational skills. Ability to work independently and manage multiple priorities. Excellent written and verbal communication skills. Familiarity with loan documentation and financial systems preferred. Commitment to maintaining data integrity and confidentiality. Prior experience in banking, finance, or loan operations is a plus. Position Title: Builder Finance Loan Support Representative Business Unit: Operations Reports to: Manager of Builder Finance Loan Support Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 3 Skills Required to Perform the Primary Responsibilities of this Position: Excellent communication skills, both written and verbal Ability to work and multi-task in a fast paced environment Detail-oriented Ability to use general office equipment Ability to use a personal computer and job-related software MS Word - Intermediate Level MS Excel - Intermediate Level Knowledge of loan documentation policies and related government regulations Ability to make sound judgment to identify exception items Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.