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Parts Advisor / Counterperson

Chrysler LLC, Gilroy, CA, United States


Job Description Gilroy Chevrolet/Cadillac is seeking a motivated and customer-focused

Automotive Parts Sales Representative

to join our team. In this role, you will assist both Technicians and customers in identifying and purchasing the correct automotive parts and accessories, provide product knowledge, and help maintain an organized and efficient parts department. This is a great opportunity for someone with strong sales skills, automotive knowledge, and a passion for customer service. This position's work schedule will include five (5) days per week, either Monday through Friday or Tuesday through Saturday rotation.

Key Responsibilities

Assist Technicians, retail, and wholesale customers with automotive parts inquiries and purchases

Identify and provide correct parts using catalogs, software, and vendor resources

Provide excellent customer service in person, over the phone, and via email

Recommend related parts, accessories, and add-on products to increase sales

Process sales transactions, invoices, and special orders accurately

Maintain inventory accuracy and help stock shelves and organize the parts department

Receive and inspect incoming shipments for accuracy and damage

Work closely with service technicians and other departments to fulfill parts requests

Handle returns, warranties, and core returns according to company policy

Keep up to date on new products, promotions, and industry trends

Qualifications

Previous automotive parts sales, counter sales, or related experience preferred

Strong knowledge of automotive systems, parts, and accessories

Ability to read catalogs, diagrams, and use parts lookup systems

Excellent communication and customer service skills

Basic computer skills and point-of-sale experience

Strong attention to detail and organizational skills

Ability to work in a fast-paced environment and manage multiple tasks

High school diploma or equivalent preferred

Valid driver’s license may be required

Preferred Skills

Experience with dealership, aftermarket, or wholesale parts sales

Knowledge of inventory systems and ordering processes

Sales-oriented mindset with ability to upsell when appropriate

Team player with a positive attitude and dependable work ethic

Benefits

Competitive pay

Commission or bonus opportunities

Health, dental, and vision insurance

Paid time off and Holidays

Retirement plan / 401(k) with match

Employee discounts on vehicles, service work performed, and parts

Training and advancement opportunities

Free college education courses for employees and their family members

Gill Automotive Group is a fast-growing automotive organization, proudly currently serving the Gilroy, Tracy, Madera and Livermore communities in Northern California and the Kailua community in Hawaii. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally.

Please reply with a copy of your resume and qualifications. Gill Automotive Group is an equal-opportunity employer. Must pass a background and drug screening prior to employment.

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