Customer Relations Representative
MaineHealth, Farmington, ME, United States
Duration: Full Time
Description
Franklin Hospital
Professional - Nonclinical
Req #: 67900
Summary:
The Customer Relations Representative role collects, verifies, enters and monitors appropriate patient data and ensures all necessary paperwork is completed and signed by the patient in order to admit for services. Verifies patient demographic and insurance coverage.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Education: High school diploma or GED preferred.
- License/Certifications: Certified Healthcare Access Associate preferred.
- Experience: Computer experience required. One year customer service or data entry experience in a healthcare environment preferred.
- Additional Skills/Requirements Required: N/A
- Additional Skills/Requirements Preferred: Familiarity with healthcare billing and diagnostic coding
Hiring Scam Alert
MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.