Patient Facilitated Services Director
MaineHealth, Portland, ME, United States
Duration: Full Time
Description
MaineHealth Corporate
Professional - Nonclinical
Req #: 74734
Summary:
The Patient Facilitated Services Director is responsible foroptimizingpatient access and coordination on behalf of Philanthropy across thesystem. This role ensures thatphilanthropy contacts have a single point of contact tofacilitatetimely, efficient, and compassionate support throughout their care journey. This role will lead program strategy, design operational workflows, manage schedulinglogistics, and serve as a key liaison between colleagues, community members, providers, administrativeteamsand executive leadership.
This position will be onsite and may include evenings and weekends as needed.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Education: Bachelors degree in healthcare administration, nursing, social work, or a related field. Masters preferred
- License/Certifications: Registered nurse, Licensed Clinical Social worker or related field.
- Experience: Minimum 6 years of experience in a clinical healthcare setting, working knowledge of healthcare operations, patient services, and care coordination in academic medical centers or large healthcare system.
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Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.