Landscape Account Manager

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SUMMARY: This position is responsible for establishing, maintaining and exceeding customer expectations, ensuring job profitability through preparation of competitive proposals, efficiently managing multiple landscape crews and maintaining the quality standards of A Safe Haven Landscaping.
Duties And Responsibilities

• Serves as the primary contact for all maintenance and enhancement activities.
• Develops and maintains relationships with client for all projects and services.
• Identifies and exceeds client expectations through one-on-one meetings with customers.
• Prepares proposals; serves as the primary project manager for all activities; assists with project budgets.
• Processes timely billing and job costing data to maximize labor and efficiencies.
• Develops a quality production team through leadership and hands-on crew training.
• Manages and develops staff; monitors labor hours, and production schedules.
• Procures Materials and Equipment, and coordination of sub-contractors when needed.
• Conducts training for installation crews- project planning, scheduling and technical skills.
• Establishes crew accountability for quality, production standards.
• Evaluates performance and prepare performance reviews as needed.
• Performs other related duties as assigned by management.
  

Supervisory Responsibilities

• Directly supervises 15-20 employees within the Landscaping department(s).
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  

Qualifications

• Associate's Degree (AA) or equivalent from a two-year college or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience.
• Certificates, licenses and registrations required:
• State pesticide applicator’s license must be obtained within 60 days of employment.
• Must possess a valid driver’s license and excellent driving record.
• Computer skills required: Accounting Software (QuickBooks); Internet Software; Payroll Systems; Spreadsheet Software (Excel); Contract Management Systems; Order Processing Systems; Project Management Software; Word Processing Software (Word); Electronic Mail Software (Outlook); and Presentation software (PowerPoint).
• Other skills required:
• 5+ years supervisor experience in Landscape Maintenance or a related field is required.
• Bachelors in related field preferred.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitals and Health Care

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