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Remote SaaS Product Support Specialist

Indsci, Franklin, TN, United States


A leading technology company seeks a Product Support Specialist to ensure client satisfaction on support and technical issues related to CensiTrac products. This role involves resolving customer inquiries, documenting communications, and supporting hardware while participating in after-hours on-call rotations. Ideal candidates have relevant degrees and experience in customer support and healthcare, alongside strong communication and problem-solving skills. Must be ready to travel to client locations as needed. #J-18808-Ljbffr