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Remote SaaS Product Support Specialist

Fortive Corporation, Franklin, TN, United States


A leading industrial technology innovator is seeking a Product Support Specialist to provide exceptional customer service and resolve technical issues for CensiTrac products. This remote role requires 1-3 years of customer support experience, strong problem-solving skills, and proficiency in relevant software like Zendesk and SalesForce. Candidates should possess effective communication skills and a customer-oriented mindset. Travel to client locations may be necessary 2-3 times a year, enhancing the role's dynamic responsibilities and client engagement. #J-18808-Ljbffr