Logo
job logo

In-Room Dining Server | Full-Time

Hyatt Hotels Corporation, Austin, TX, United States


I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life.

In-Room Dining colleagues are responsible for recording guest food and/or beverage orders, offering menu suggestions, processing forms of payment for goods and services to include room charges and credit card. Our In Room Dining Attendants are a vital point of contact for the guest dining experience and have the ability to ensure satisfaction. Other duties include general in room dining preparation, removal of serving trays from guestroom floors and maintaining a sanitary environment.

Responsibilities

Receives and inputs guest orders.

Ensure receipt of orders by kitchen are correct.

Delivers food and beverage orders and collects payments.

Settles checks in the P.O.S. system according to Hotel specifications.

Assists in the maintenance of the Room Service area and equipment, including retrieval of all equipment throughout the hotel.

Handles complaints or challenges with a positive attitude

Qualifications

1-year experience in a fast-paced environment

Liquor, wine & beer and food knowledge

Problem-solving and decision-making skills

Proactive attitude with strong organizational skills

Work cohesively with colleagues as part of a team

Flexible schedule - willing and able to work overnight shift duties that may include evenings, weekends and holidays

Benefits & Perks We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan, or Employee Stock Purchase Plan. Oh, and we don’t want to leave out our lifestyle benefits! Paid time off including vacation, holidays, and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, well-being & educational assistance, and many more!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Regional Office - ASPAC | Hong Kong , 91 , CN

#J-18808-Ljbffr