Bilingual Customer Service Representative (Remote)
Staffmark Group, Louisville, KY, United States
Now hiring
Bilingual Customer Service Representative
Louisville, KY
Pay Rate: $18.50 per hour
1st Shift:
Monday - Friday
Must complete training in person in Louisville, KY. Talk, Solve, Smile-That's the Job. Bilingual CSR Wanted Skip the job board chaos. We're hiring a bilingual Bilingual Customer Service Representative where you can put your English and Spanish skills to work every day. This role comes with solid weekly pay, real career growth, and the chance to help customers in both languages-making every call, chat, and connection count. What's in it for you? Good weekly pay that hits on time, every time Health, dental, and vision-because you're worth it 401(k) to help your future-so you can chill Awesome team, real opportunities to grow
We'd love to meet you if you: Are
Bilingual English/Spanish required Have a minimum
of 1 year of customer service or collections experience in a call center environment Possess strong
data entry, grammar, and communication skills (verbal and written) Can use
Microsoft Office, especially Excel Are able to
interpret reports, follow instructions, and manage multiple tasks Comfortable working independently in a
remote setting after training Ability to sit for extended periods and work at a computer workstation
Day-to-Day: Handle
inbound customer calls
including start/stop/transfer service, payments, and billing inquiries Communicate
contract details, pricing, and service options
based on customer accounts Resolve customer concerns using
professional problem-solving and conflict resolution skills Accurately enter and update customer information in
CRM/database systems Meet
call center performance metrics
including quality, productivity, and customer satisfaction Research account issues and provide clear, accurate solutions Identify and support
upselling opportunities
when appropriate Maintain a positive and professional demeanor in a
fast-paced, metric-driven environment
"Everything was magnificent. Everyone had great communication. I appreciate you guys." Staffmark Associate Ready to talk your way into a steady paycheck? Apply now Join a Team That Works for You At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HR
powerhouse
behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.
With
more than half a century of experience
and a track record of putting
hundreds of thousands of people
to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.
Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success. About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.
Bilingual Customer Service Representative
Louisville, KY
Pay Rate: $18.50 per hour
1st Shift:
Monday - Friday
Must complete training in person in Louisville, KY. Talk, Solve, Smile-That's the Job. Bilingual CSR Wanted Skip the job board chaos. We're hiring a bilingual Bilingual Customer Service Representative where you can put your English and Spanish skills to work every day. This role comes with solid weekly pay, real career growth, and the chance to help customers in both languages-making every call, chat, and connection count. What's in it for you? Good weekly pay that hits on time, every time Health, dental, and vision-because you're worth it 401(k) to help your future-so you can chill Awesome team, real opportunities to grow
We'd love to meet you if you: Are
Bilingual English/Spanish required Have a minimum
of 1 year of customer service or collections experience in a call center environment Possess strong
data entry, grammar, and communication skills (verbal and written) Can use
Microsoft Office, especially Excel Are able to
interpret reports, follow instructions, and manage multiple tasks Comfortable working independently in a
remote setting after training Ability to sit for extended periods and work at a computer workstation
Day-to-Day: Handle
inbound customer calls
including start/stop/transfer service, payments, and billing inquiries Communicate
contract details, pricing, and service options
based on customer accounts Resolve customer concerns using
professional problem-solving and conflict resolution skills Accurately enter and update customer information in
CRM/database systems Meet
call center performance metrics
including quality, productivity, and customer satisfaction Research account issues and provide clear, accurate solutions Identify and support
upselling opportunities
when appropriate Maintain a positive and professional demeanor in a
fast-paced, metric-driven environment
"Everything was magnificent. Everyone had great communication. I appreciate you guys." Staffmark Associate Ready to talk your way into a steady paycheck? Apply now Join a Team That Works for You At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HR
powerhouse
behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.
With
more than half a century of experience
and a track record of putting
hundreds of thousands of people
to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.
Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success. About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.