Customer Relationship Management/Salesforce System Architect
California Air Resources Board, Sacramento, CA, United States
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to act in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Position Details
Job Code #: JC-512423
Position #(s): 673-860-1414-005
Working Title: Customer Relationship Management/Salesforce System Architect
Classification: INFORMATION TECHNOLOGY SPECIALIST II
Salary: $8,625.00 - $11,557.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: Multiple
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Department Information: This employer participates in E-Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to www.dhs.gov/e-verify. CARB values diversity at all levels of the organization and is committed to fostering an environment where employees from various backgrounds, cultures, and personal experiences are welcomed and can thrive. CARB believes the diversity of our employees collectively makes up one of the world’s most respected environmental organizations. CARB offers various modern interview options, including remote phone and video interviews. Join CARB and help us improve the lives of all Californians. Department Website: http://www.arb.ca.gov
Job Description and Duties Looking to contribute to public health and protect Californians from the harmful effects of air pollution and climate change? Join our team and make a difference in the lives of Californians through innovative technology solutions and a commitment to public health. The California Air Resources Board (CARB) is a dynamic and innovative leader in setting and implementing controls to protect and improve air quality for the citizens of California. CARB's scientific and technical programs rely extensively on data and web‑based information systems. The mission of CARB's Office of Information Services (OIS) is to leverage the most effective information technologies available to achieve CARB's program goals. This mission includes ensuring that such technologies are professionally managed, properly maintained and secured, and efficiently utilized.
Are you an experienced Information Technology (IT) professional? Are you looking for a fast‑paced and challenging position that will provide you with a wide range of IT experience, extensive variety, frequent exposure to new technologies like Salesforce, and value career growth? Do you want to work with a talented team that is invested in your development? If so, we have a great opportunity for you! The ideal IT Specialist II will be highly motivated and have technical leadership and systems integration experience with cloud‑based Salesforce projects designing and implementing system architecture, providing leadership throughout all phases of the system development life cycle (SDLC).
All employees may be required to report to the position’s designated headquarters location, as indicated on their duty statement, at their own expense.
Information Technology Domains
Business Technology Management
Information Security Engineering
IT Project Management
Software Engineering
Client Services
System Engineering
Special Requirements Applicants must include a Supplemental Questionnaire (SQ) for this recruitment. Applications without an SQ or including an SQ that does not directly answer all the items below will not be considered. Cover letters and resumes do not take the place of the SQ. Require Name on SQ; Require Job Control Number on SQ; Maximum number of pages: 1 (Arial font, 12 point, single spaced, 1‑inch margins). Please be mindful that Generative AI is a widely accessible tool. Exceptional quality submissions that demonstrate originality and critical thinking will be prioritized and considered for additional recognition.
Describe your experience and expertise as a Salesforce developer or solutions architect.
Describe your experience leading and mentoring other staff.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Final Filing Date: 4/4/2026. Who May Apply: Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below.
Address for Mailing Application Packages State Air Resources Board Monica Walden Attn: Classification and Certification Unit 1001 I Street, 5th Floor Sacramento, CA 95814
Address for Drop‑Off Application Packages State Air Resources Board Monica Walden Classification and Certification Unit 1001 I Street, 5th Floor Sacramento, CA 95814 Drop‑off location is non‑operational on weekends and holidays. 08:00 AM - 05:00 PM
Required Application Package Documents
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All experience and education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Other – Supplemental Questionnaire (SQ) – Please see the Special Requirements section of this job advertisement for detailed instructions for the SQ submission.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
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Position Details
Job Code #: JC-512423
Position #(s): 673-860-1414-005
Working Title: Customer Relationship Management/Salesforce System Architect
Classification: INFORMATION TECHNOLOGY SPECIALIST II
Salary: $8,625.00 - $11,557.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: Multiple
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Department Information: This employer participates in E-Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to www.dhs.gov/e-verify. CARB values diversity at all levels of the organization and is committed to fostering an environment where employees from various backgrounds, cultures, and personal experiences are welcomed and can thrive. CARB believes the diversity of our employees collectively makes up one of the world’s most respected environmental organizations. CARB offers various modern interview options, including remote phone and video interviews. Join CARB and help us improve the lives of all Californians. Department Website: http://www.arb.ca.gov
Job Description and Duties Looking to contribute to public health and protect Californians from the harmful effects of air pollution and climate change? Join our team and make a difference in the lives of Californians through innovative technology solutions and a commitment to public health. The California Air Resources Board (CARB) is a dynamic and innovative leader in setting and implementing controls to protect and improve air quality for the citizens of California. CARB's scientific and technical programs rely extensively on data and web‑based information systems. The mission of CARB's Office of Information Services (OIS) is to leverage the most effective information technologies available to achieve CARB's program goals. This mission includes ensuring that such technologies are professionally managed, properly maintained and secured, and efficiently utilized.
Are you an experienced Information Technology (IT) professional? Are you looking for a fast‑paced and challenging position that will provide you with a wide range of IT experience, extensive variety, frequent exposure to new technologies like Salesforce, and value career growth? Do you want to work with a talented team that is invested in your development? If so, we have a great opportunity for you! The ideal IT Specialist II will be highly motivated and have technical leadership and systems integration experience with cloud‑based Salesforce projects designing and implementing system architecture, providing leadership throughout all phases of the system development life cycle (SDLC).
All employees may be required to report to the position’s designated headquarters location, as indicated on their duty statement, at their own expense.
Information Technology Domains
Business Technology Management
Information Security Engineering
IT Project Management
Software Engineering
Client Services
System Engineering
Special Requirements Applicants must include a Supplemental Questionnaire (SQ) for this recruitment. Applications without an SQ or including an SQ that does not directly answer all the items below will not be considered. Cover letters and resumes do not take the place of the SQ. Require Name on SQ; Require Job Control Number on SQ; Maximum number of pages: 1 (Arial font, 12 point, single spaced, 1‑inch margins). Please be mindful that Generative AI is a widely accessible tool. Exceptional quality submissions that demonstrate originality and critical thinking will be prioritized and considered for additional recognition.
Describe your experience and expertise as a Salesforce developer or solutions architect.
Describe your experience leading and mentoring other staff.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Final Filing Date: 4/4/2026. Who May Apply: Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below.
Address for Mailing Application Packages State Air Resources Board Monica Walden Attn: Classification and Certification Unit 1001 I Street, 5th Floor Sacramento, CA 95814
Address for Drop‑Off Application Packages State Air Resources Board Monica Walden Classification and Certification Unit 1001 I Street, 5th Floor Sacramento, CA 95814 Drop‑off location is non‑operational on weekends and holidays. 08:00 AM - 05:00 PM
Required Application Package Documents
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All experience and education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Other – Supplemental Questionnaire (SQ) – Please see the Special Requirements section of this job advertisement for detailed instructions for the SQ submission.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
#J-18808-Ljbffr