Logo
job logo

Lead Omnichannel Conversational AI & IVR PM

Humana Inc, Juneau, AK, United States


A healthcare services company is seeking a Lead Product Manager for IVR and Digital IVA to drive conversational automation. This role entails managing product strategy, executing roadmaps, and improving customer experience through technology. Candidates should have substantial experience in product management, particularly in conversational AI platforms like Google CCAI / Dialogflow CX. The position requires strong leadership and the ability to work cross-functionally to achieve measurable outcomes. Competitive benefits and remote work options are included. #J-18808-Ljbffr