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Lead Management Appointment Specialist No Cold Calling

USA Insulation Company, Inc., Lexington, KY, United States


Benefits:

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Training & development

$18–$25/hr + Performance Bonuses Full-Time | Monday–Friday | 8:30–5:00 No Nights | No Weekends | No Cold Calling | In Person Not Remote We are looking for a

sharp, reliable, people-person

to run our inbound leads and appointment scheduling.

This is

one of the most important positions in our company.

You are the person who makes sure customers get taken care of and appointments get scheduled.

If you are organized, outgoing, and good on the phone, you can do very well here.

This is

NOT an office manager job.

This is

NOT a receptionist job.

Lead management and appointment-setting role Answer calls. Respond to leads. Build trust. Set appointments. Keep things organized.

That’s the mission.

We are a stable, growing local company with

steady inbound leads year-round.

People contact us first —

there is no cold calling.

We will train you on insulation and our systems.

We hire for

attitude and ability , not resumes.

What a Typical Day Looks Like

Answer incoming homeowner calls

Respond to online inquiries quickly

Schedule appointments for our sales team

Follow up with unscheduled leads

Revisit past estimates

Keep the CRM clean and organized

Make sure no lead gets ignored

You will stay busy. The day moves fast.

This Job Is Ideal If You:

Enjoy talking to people

Are confident on the phone

Communicate clearly and naturally

Stay organized without being told

Learn quickly

Like staying productive

Take ownership of your work

Show up consistently and on time

You do NOT need insulation experience.

You do NOT need prior CRM experience.

We will train the right person.

This Job Is NOT For Someone Who:

Dislikes being on the phone

Needs constant supervision

Misses details

Lets things fall through the cracks

Wants a slow office job

Gets overwhelmed easily

If you are the type of person who says "I'll call them back later," this probably isn't the right role.

Requirements

Professional phone presence

Strong communication skills

Basic computer skills

Reliable transportationDependable attendance

Ability to learn new systems

Compensation

$18–$25 per hour

Performance bonuses

Weekly pay

Paid training

Paid time off

Stable weekday schedule

High performers in this role earn more through bonuses.

About Our Company We are a locally owned, veteran-owned insulation company serving Central Kentucky.

We are a small team that works hard, treats people right, and takes pride in what we do.

This is a

stable, long-term position

with room to grow.

If you want a job where your work matters and you are trusted to do it right, you’ll fit in well here.

Application Instructions To ensure a fair hiring process:

All communication must stay within the application platform.

Please do not call or visit the office regarding this position.

Qualified candidates will be contacted promptly.

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