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Community Outreach Representative

Advocate Support Services, Inc., Baltimore, MD, United States


Full-Time | Exempt

Make Growth Meaningful At Advocate Support Services, growth is not just a number. It represents individuals and families gaining access to care, stability, and support when they need it most.

We are seeking a Community Outreach Representative to expand our referral network across a defined five-county territory in the greater Baltimore metropolitan area. This is a field-based, metrics-driven role focused on building authentic professional relationships that lead to sustainable referral growth.

The better you perform in this role, the more people receive the support they deserve.

What You Will Do Build and Strengthen Referral Relationships

Develop strategic relationships with therapists, hospitals, discharge planners, community partners, and/or legal professionals

Conduct in-person meetings, educational presentations, and structured outreach

Represent Advocate Support Services at community and professional events

Position our services clearly and professionally within the behavioral health ecosystem

Drive Measurable Growth

Execute a structured territory plan for your assigned Baltimore metro region

Generate and track referral activity tied to defined performance metrics

Maintain disciplined follow-up and pipeline management

Identify new opportunities within vertical markets

Operate with Structure and Accountability

Utilize HubSpot to manage all referral relationships and activity

Maintain accurate documentation, reporting, and data hygiene

Collaborate closely with admissions and clinical teams to ensure continuity and service excellence

What We Are Looking For

Bachelor’s degree preferred, not required

Sales experience or behavioral health industry experience preferred

Ability to influence multiple decision-makers and navigate complex professional environments

Self-directed and organized within a defined geographic territory

Comfort operating in a metrics-driven environment

Most importantly, we are seeking someone who understands that outreach in healthcare is about trust, credibility, and long-term partnership.

What You Can Expect

Defined five-county Baltimore metro territory

No overnight travel

Clear performance expectations

Collaborative clinical and admissions support

An opportunity to expand access to care within your community

We're looking forward to hearing from you :)

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