Sales Representative / Customer Service Representative
ServiceMaster Restore, Bend, OR, United States
Benefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
We are looking for a dependable and organized Customer Service Representative to support daily communication with customers and assist with office operations. This role involves answering phones, responding to emails, coordinating with internal teams, and helping keep customer and order information organized across several systems.
The ideal candidate is professional with customers, comfortable using computers and business software, and able to manage multiple tasks in a fast-paced environment.
We value professionalism, organization, and a strong sense of responsibility when handling customer information and supporting daily operations.
Key Skills & Qualifications: Customer Communication
Strong phone and email communication skills
Professional and friendly customer interaction
Ability to gather and record customer information accurately
Comfortable assisting both phone and walk-in customers
Organization & Attention to Detail
Highly organized with strong attention to detail
Able to manage multiple tasks and follow up on requests
Comfortable handling confidential customer information responsibly
Computer & Office Skills
Comfortable using common business software (email, documents, spreadsheets)
Ability to learn and use CRM, inventory, and order management systems
Basic document scanning, file organization, and digital record keeping
Problem Solving & Team Coordination
Ability to route requests to the appropriate department
Comfortable coordinating between customers and internal teams
Willingness to learn basic troubleshooting and support processes
Minimum Requirements
Prior customer service or office experience preferred
Comfortable working with computers and learning new software systems
Strong written and verbal communication skills
Reliable attendance and punctuality
Work Environment
Office-based position
Regular interaction with customers by phone, email, and occasionally in person
Coordination with multiple departments including customer support, operations, and administration
Systems & Software Used
Google Workspace (Gmail, Google Docs, Google Sheets)
Zoho (CRM and related tools)
WooCommerce
Fishbowl Inventory
Windows-based file management and document scanning systems
Preferred Experience
Experience working in construction, manufacturing, or project-based businesses is helpful
Familiarity with quotes, proposals, bids, or project documentation is a plus
Experience supporting sales or project teams with administrative coordination
#J-18808-Ljbffr
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
We are looking for a dependable and organized Customer Service Representative to support daily communication with customers and assist with office operations. This role involves answering phones, responding to emails, coordinating with internal teams, and helping keep customer and order information organized across several systems.
The ideal candidate is professional with customers, comfortable using computers and business software, and able to manage multiple tasks in a fast-paced environment.
We value professionalism, organization, and a strong sense of responsibility when handling customer information and supporting daily operations.
Key Skills & Qualifications: Customer Communication
Strong phone and email communication skills
Professional and friendly customer interaction
Ability to gather and record customer information accurately
Comfortable assisting both phone and walk-in customers
Organization & Attention to Detail
Highly organized with strong attention to detail
Able to manage multiple tasks and follow up on requests
Comfortable handling confidential customer information responsibly
Computer & Office Skills
Comfortable using common business software (email, documents, spreadsheets)
Ability to learn and use CRM, inventory, and order management systems
Basic document scanning, file organization, and digital record keeping
Problem Solving & Team Coordination
Ability to route requests to the appropriate department
Comfortable coordinating between customers and internal teams
Willingness to learn basic troubleshooting and support processes
Minimum Requirements
Prior customer service or office experience preferred
Comfortable working with computers and learning new software systems
Strong written and verbal communication skills
Reliable attendance and punctuality
Work Environment
Office-based position
Regular interaction with customers by phone, email, and occasionally in person
Coordination with multiple departments including customer support, operations, and administration
Systems & Software Used
Google Workspace (Gmail, Google Docs, Google Sheets)
Zoho (CRM and related tools)
WooCommerce
Fishbowl Inventory
Windows-based file management and document scanning systems
Preferred Experience
Experience working in construction, manufacturing, or project-based businesses is helpful
Familiarity with quotes, proposals, bids, or project documentation is a plus
Experience supporting sales or project teams with administrative coordination
#J-18808-Ljbffr