DHL Freight is hiring: Air Freight Manager in Dallas
DHL Freight, Dallas, TX, United States
Job Title: Air Freight Manager
Job Location: Dallas, TX
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.
Key Responsibilities
Operational Management:
Oversee day‑to‑day air freight operations for life science and healthcare shipments, ensuring timely and efficient delivery
Develop and implement standard operating procedures (SOPs) for temperature‑controlled shipments
Monitor shipment status and proactively address any issues that may arise during transit
Compliance and Quality Assurance:
Ensure compliance with all regulatory requirements, including IATA, FDA, and other relevant guidelines for life science and healthcare products
Conduct regular audits and inspections of processes and facilities to ensure adherence to quality standards
Collaborate with quality assurance teams to develop and maintain temperature monitoring protocols
Team Leadership:
Lead and mentor a team of logistics professionals, providing training and support to enhance their skills and performance
Foster a culture of safety, compliance, and continuous improvement within the team
Customer Relationship Management:
Build and maintain strong relationships with key stakeholders, including clients, carriers, and regulatory agencies
Act as the primary point of contact for customers regarding air freight operations, addressing inquiries and resolving issues promptly
Collaborate with sales and business development teams to support customer needs and drive growth in the life science and healthcare sectors
Data Analysis and Reporting:
Analyze shipment data to identify trends, areas for improvement, and cost‑saving opportunities
Prepare and present regular reports on operational performance, compliance metrics, and customer satisfaction
Skills / Requirements
Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field
Minimum of 5 years of experience in air freight logistics, with a focus on life science and healthcare temp‑controlled shipments
In‑depth knowledge of regulatory requirements and best practices for handling temperature‑sensitive products
Strong leadership skills with experience managing teams in a fast‑paced environment
Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Proficient in logistics management software and Microsoft Office Suite
Strong analytical and problem‑solving abilities
Certification from a recognized logistics or supply chain organization (e.g., APICS, CLTD), preferred
Experience with cold chain logistics and temperature monitoring technologies, preferred
Familiarity with international shipping regulations and documentation, preferred
Pay Range: $93,142.50 - $124,190.00+ (Based on Experience)
Benefits (All Non-Union Employees)
Compensation: Competitive base salary plus role dependent performance‑based incentives
401(k) Match: $1‑for‑$1 match up to 4% quarterly + 2% annual base contribution
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions
Vision: Optional coverage for exams, frames, and contacts
Dental: Optional coverage for preventive, basic, and major services
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days
Why Join DHL Global Forwarding?
At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long‑term success.
Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.
Equal Opportunity Employer
DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
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Job Location: Dallas, TX
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.
Key Responsibilities
Operational Management:
Oversee day‑to‑day air freight operations for life science and healthcare shipments, ensuring timely and efficient delivery
Develop and implement standard operating procedures (SOPs) for temperature‑controlled shipments
Monitor shipment status and proactively address any issues that may arise during transit
Compliance and Quality Assurance:
Ensure compliance with all regulatory requirements, including IATA, FDA, and other relevant guidelines for life science and healthcare products
Conduct regular audits and inspections of processes and facilities to ensure adherence to quality standards
Collaborate with quality assurance teams to develop and maintain temperature monitoring protocols
Team Leadership:
Lead and mentor a team of logistics professionals, providing training and support to enhance their skills and performance
Foster a culture of safety, compliance, and continuous improvement within the team
Customer Relationship Management:
Build and maintain strong relationships with key stakeholders, including clients, carriers, and regulatory agencies
Act as the primary point of contact for customers regarding air freight operations, addressing inquiries and resolving issues promptly
Collaborate with sales and business development teams to support customer needs and drive growth in the life science and healthcare sectors
Data Analysis and Reporting:
Analyze shipment data to identify trends, areas for improvement, and cost‑saving opportunities
Prepare and present regular reports on operational performance, compliance metrics, and customer satisfaction
Skills / Requirements
Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field
Minimum of 5 years of experience in air freight logistics, with a focus on life science and healthcare temp‑controlled shipments
In‑depth knowledge of regulatory requirements and best practices for handling temperature‑sensitive products
Strong leadership skills with experience managing teams in a fast‑paced environment
Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Proficient in logistics management software and Microsoft Office Suite
Strong analytical and problem‑solving abilities
Certification from a recognized logistics or supply chain organization (e.g., APICS, CLTD), preferred
Experience with cold chain logistics and temperature monitoring technologies, preferred
Familiarity with international shipping regulations and documentation, preferred
Pay Range: $93,142.50 - $124,190.00+ (Based on Experience)
Benefits (All Non-Union Employees)
Compensation: Competitive base salary plus role dependent performance‑based incentives
401(k) Match: $1‑for‑$1 match up to 4% quarterly + 2% annual base contribution
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions
Vision: Optional coverage for exams, frames, and contacts
Dental: Optional coverage for preventive, basic, and major services
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days
Why Join DHL Global Forwarding?
At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long‑term success.
Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.
Equal Opportunity Employer
DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
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