National Accounts Representative
Twice, Fairhaven, MA, United States
Where Performance Meets Purpose
Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose.
What You Will Be Doing The National Accounts Representative serves as the primary internal liaison for high-volume, strategic national accounts, ensuring exceptional service delivery and full compliance with contractual obligations. This role manages end-to-end order administration and replenishment for golf balls, gloves, and accessories, coordinating closely with distribution, credit, and operations to ensure product availability, accurate order execution, and on-time delivery. Leveraging strong analytical skills and attention to detail, the representative proactively mitigates financial and operational risk, resolves billing issues and chargebacks, and operates seamlessly within customer-specific retail systems. Through consistent communication with national account buying teams and continuous process improvement, this role plays a critical part in strengthening key partnerships and driving operational excellence.
What You Bring
High School Diploma required; Bachelor's degree preferred
3-5 years of customer service experience, preferably within the golf industry or supporting national accounts/large merchants
Proficiency in Microsoft Word, Excel, PowerPoint, EDI, and Metaviewer
Strong attention to detail, analytical and problem-solving skills
Excellent written and verbal communication abilities
Proven ability to build and maintain strong working relationships with key partners
Our Commitment to You At Acushnet Company, we are committed to helping our associates thrive both personally and professionally. From the start, you and your family, including domestic partners, will benefit from a comprehensive suite of health and well-being programs. Enjoy the advantages of paid time off, an onsite fitness center, acupuncture, physical therapy, wellness coaches, and more.
Our financial benefits are designed to secure your future, offering a 401k with company match, health savings accounts, and flexible spending accounts.
Additionally, you'll enjoy perks like pet insurance, legal planning, education assistance, and exclusive access to our Associate Store. At Acushnet Company, your performance has purpose, and we're here to support you every step of the way.
Pay Range: $57,460.00-$71,240.00
Ready to Make an Impact? Join us at Acushnet Company and be part of a team that values excellence and innovation.
Interview Preparation Questions:
Can you walk me through how you manage high-volume national accounts while ensuring accuracy, compliance, and strong service levels?
Describe a time you identified a process issue or vendor compliance problem and worked cross-functionally to resolve it. What was the outcome?
EEO and Additional Statements
Acushnet Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. EEO Employer/Veteran/Disabled.
Acushnet Company respects the intellectual property and confidential information of third parties. Our policy is that no employee or applicant shall disclose confidential information of a third party to Acushnet Company. Accordingly, please do not include any confidential information of a current or previous employer on your resume or any other materials you provide to us.
Acushnet Company participates is E-Verify. Please click here for more details.
Global Candidate Privacy Notice
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What You Will Be Doing The National Accounts Representative serves as the primary internal liaison for high-volume, strategic national accounts, ensuring exceptional service delivery and full compliance with contractual obligations. This role manages end-to-end order administration and replenishment for golf balls, gloves, and accessories, coordinating closely with distribution, credit, and operations to ensure product availability, accurate order execution, and on-time delivery. Leveraging strong analytical skills and attention to detail, the representative proactively mitigates financial and operational risk, resolves billing issues and chargebacks, and operates seamlessly within customer-specific retail systems. Through consistent communication with national account buying teams and continuous process improvement, this role plays a critical part in strengthening key partnerships and driving operational excellence.
What You Bring
High School Diploma required; Bachelor's degree preferred
3-5 years of customer service experience, preferably within the golf industry or supporting national accounts/large merchants
Proficiency in Microsoft Word, Excel, PowerPoint, EDI, and Metaviewer
Strong attention to detail, analytical and problem-solving skills
Excellent written and verbal communication abilities
Proven ability to build and maintain strong working relationships with key partners
Our Commitment to You At Acushnet Company, we are committed to helping our associates thrive both personally and professionally. From the start, you and your family, including domestic partners, will benefit from a comprehensive suite of health and well-being programs. Enjoy the advantages of paid time off, an onsite fitness center, acupuncture, physical therapy, wellness coaches, and more.
Our financial benefits are designed to secure your future, offering a 401k with company match, health savings accounts, and flexible spending accounts.
Additionally, you'll enjoy perks like pet insurance, legal planning, education assistance, and exclusive access to our Associate Store. At Acushnet Company, your performance has purpose, and we're here to support you every step of the way.
Pay Range: $57,460.00-$71,240.00
Ready to Make an Impact? Join us at Acushnet Company and be part of a team that values excellence and innovation.
Interview Preparation Questions:
Can you walk me through how you manage high-volume national accounts while ensuring accuracy, compliance, and strong service levels?
Describe a time you identified a process issue or vendor compliance problem and worked cross-functionally to resolve it. What was the outcome?
EEO and Additional Statements
Acushnet Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. EEO Employer/Veteran/Disabled.
Acushnet Company respects the intellectual property and confidential information of third parties. Our policy is that no employee or applicant shall disclose confidential information of a third party to Acushnet Company. Accordingly, please do not include any confidential information of a current or previous employer on your resume or any other materials you provide to us.
Acushnet Company participates is E-Verify. Please click here for more details.
Global Candidate Privacy Notice
#J-18808-Ljbffr