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General Sales Manager

Classic Toyota of Henderson, Henderson, NC, United States


Job Title:

General Sales Manager (GSM) Location:

Henderson, NC Dealership:

Classic Toyota of Henderson

About Us We are a high-volume, high-performance Toyota dealership known for delivering exceptional customer experiences, strong sales results, and a fast-paced, team-driven culture. We pride ourselves on operational excellence, consistent growth, and developing top automotive talent.

Position Summary We are seeking an experienced and driven

General Sales Manager (GSM)

to lead our sales operations. This role is responsible for overseeing all aspects of the sales department, including new and pre-owned vehicle sales, team leadership, inventory management, and profitability. The ideal candidate is a proven leader with a strong track record in automotive sales performance and team development.

Key Responsibilities

Lead, mentor, and develop a high-performing sales team (Sales Managers, Consultants, and BDC)

Drive new and used vehicle sales to meet and exceed monthly and annual targets

Monitor and manage key performance indicators (KPIs), including gross profit, volume, and customer satisfaction

Oversee inventory strategy, pricing, and merchandising

Ensure compliance with dealership policies, manufacturer standards, and legal regulations

Collaborate with Finance, Service, and Marketing departments to maximize dealership performance

Analyze market trends and implement effective sales strategies

Maintain a strong focus on customer experience and retention

Qualifications

Minimum 5+ years of automotive sales management experience (GSM or high-level Sales Manager)

Proven track record of achieving and exceeding sales goals in a high-volume dealership

Strong leadership, coaching, and team-building skills

Excellent communication, negotiation, and problem-solving abilities

Deep understanding of dealership operations, CRM tools, and desking

Experience with Toyota brand standards (preferred but not required)

High level of professionalism and integrity

Compensation & Benefits

Competitive base salary + performance-based bonuses

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Opportunities for career advancement

Supportive and performance-driven work environment

Why Join Us?

High-volume dealership with strong market presence

Established processes with room for innovation

Leadership team committed to growth and success

Opportunity to make a significant impact and advance your career

How to Apply Submit your resume and a brief cover letter outlining your experience and achievements in automotive sales leadership.

We are an Equal Opportunity Employer.

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