Starlink Enterprise Account Specialist (Channel Partners)

Overview

Starlink Enterprise Account Specialist (Channel Partners) – Redmond, WA
SpaceX delivers high-speed, low-latency internet to remote regions, and the Enterprise team is at the forefront of this mission. We are hiring an entry-level Account Specialist to handle high-volume orders, account setup, and operations for channel partner accounts.
Responsibilities

Act as primary operational contact for assigned channel partners
Review and validate purchase orders and documents such as Purchase Orders, Letters of Authorizations, and pricing for compliance
Create and configure customer accounts, service lines, hardware assignments, and billing structures
Apply pricing, discounts, and terms per the customer’s contracts
Partner with Sales, Finance, Logistics, and Customer Support to process orders through activation
Track order timelines and flag risks to revenue and activation goals
Maintain precise records in internal systems and trackers
Spot friction points and suggest scalable process and system improvements
Ensure accounts are activated and invoiced on forecasted schedules
Basic Qualifications

Bachelor’s degree; OR 2+ years of professional experience in operations, customer support, or process coordination
Preferred Skills and Experience

Strong attention to detail for process-driven work
Ability to interpret contracts, pricing, and billing rules
Proficiency in Excel, Salesforce, Smartsheet, or similar tools
Ability to turn partner feedback into improvements
Multi-tasking with accuracy and ownership
Additional Requirements

Willingness to travel to customer sites, other SpaceX locations, and events as needed
Must be available to work extended hours and/or weekends as needed
Compensation and Benefits

Account Specialist/Level I: $82,000.00 - $100,000.00 per year
Your actual level and base salary will be determined on a case-by-case basis based on job-related knowledge, skills, education, and experience.
Base salary is part of a total rewards package that may include long-term incentives (stock or cash), discretionary bonuses, Employee Stock Purchase Plan, comprehensive medical/vision/dental coverage, 401(k), disability and life insurance, paid parental leave, vacation, holidays, and other discounts and perks. Washington State employees accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.
Equal Opportunity Employer: SpaceX hires on merit, competence, and qualifications and does not discriminate on protected characteristics. Please contact EEOCompliance@spacex.com for accommodations or to view SpaceX’s Affirmative Action Plan.
Compliance notice

To conform to U.S. Government export regulations, applicant must be a U.S. citizen or national, a U.S. lawful permanent resident, a refugee under 8 U.S.C. § 1157, or an asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about ITAR here.

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