Starlink Enterprise Account Specialist (Channel Partners)
SPACE EXPLORATION TECHNOLOGIES CORP, Redmond, WA, United States
Overview
Starlink Enterprise Account Specialist (Channel Partners) – Redmond, WA SpaceX delivers high-speed, low-latency internet to remote regions, and the Enterprise team is at the forefront of this mission. We are hiring an entry-level Account Specialist to handle high-volume orders, account setup, and operations for channel partner accounts. Responsibilities
Act as primary operational contact for assigned channel partners Review and validate purchase orders and documents such as Purchase Orders, Letters of Authorizations, and pricing for compliance Create and configure customer accounts, service lines, hardware assignments, and billing structures Apply pricing, discounts, and terms per the customer’s contracts Partner with Sales, Finance, Logistics, and Customer Support to process orders through activation Track order timelines and flag risks to revenue and activation goals Maintain precise records in internal systems and trackers Spot friction points and suggest scalable process and system improvements Ensure accounts are activated and invoiced on forecasted schedules Basic Qualifications
Bachelor’s degree; OR 2+ years of professional experience in operations, customer support, or process coordination Preferred Skills and Experience
Strong attention to detail for process-driven work Ability to interpret contracts, pricing, and billing rules Proficiency in Excel, Salesforce, Smartsheet, or similar tools Ability to turn partner feedback into improvements Multi-tasking with accuracy and ownership Additional Requirements
Willingness to travel to customer sites, other SpaceX locations, and events as needed Must be available to work extended hours and/or weekends as needed Compensation and Benefits
Account Specialist/Level I: $82,000.00 - $100,000.00 per year Your actual level and base salary will be determined on a case-by-case basis based on job-related knowledge, skills, education, and experience. Base salary is part of a total rewards package that may include long-term incentives (stock or cash), discretionary bonuses, Employee Stock Purchase Plan, comprehensive medical/vision/dental coverage, 401(k), disability and life insurance, paid parental leave, vacation, holidays, and other discounts and perks. Washington State employees accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday. Equal Opportunity Employer: SpaceX hires on merit, competence, and qualifications and does not discriminate on protected characteristics. Please contact EEOCompliance@spacex.com for accommodations or to view SpaceX’s Affirmative Action Plan. Compliance notice
To conform to U.S. Government export regulations, applicant must be a U.S. citizen or national, a U.S. lawful permanent resident, a refugee under 8 U.S.C. § 1157, or an asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about ITAR here.
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Starlink Enterprise Account Specialist (Channel Partners) – Redmond, WA SpaceX delivers high-speed, low-latency internet to remote regions, and the Enterprise team is at the forefront of this mission. We are hiring an entry-level Account Specialist to handle high-volume orders, account setup, and operations for channel partner accounts. Responsibilities
Act as primary operational contact for assigned channel partners Review and validate purchase orders and documents such as Purchase Orders, Letters of Authorizations, and pricing for compliance Create and configure customer accounts, service lines, hardware assignments, and billing structures Apply pricing, discounts, and terms per the customer’s contracts Partner with Sales, Finance, Logistics, and Customer Support to process orders through activation Track order timelines and flag risks to revenue and activation goals Maintain precise records in internal systems and trackers Spot friction points and suggest scalable process and system improvements Ensure accounts are activated and invoiced on forecasted schedules Basic Qualifications
Bachelor’s degree; OR 2+ years of professional experience in operations, customer support, or process coordination Preferred Skills and Experience
Strong attention to detail for process-driven work Ability to interpret contracts, pricing, and billing rules Proficiency in Excel, Salesforce, Smartsheet, or similar tools Ability to turn partner feedback into improvements Multi-tasking with accuracy and ownership Additional Requirements
Willingness to travel to customer sites, other SpaceX locations, and events as needed Must be available to work extended hours and/or weekends as needed Compensation and Benefits
Account Specialist/Level I: $82,000.00 - $100,000.00 per year Your actual level and base salary will be determined on a case-by-case basis based on job-related knowledge, skills, education, and experience. Base salary is part of a total rewards package that may include long-term incentives (stock or cash), discretionary bonuses, Employee Stock Purchase Plan, comprehensive medical/vision/dental coverage, 401(k), disability and life insurance, paid parental leave, vacation, holidays, and other discounts and perks. Washington State employees accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday. Equal Opportunity Employer: SpaceX hires on merit, competence, and qualifications and does not discriminate on protected characteristics. Please contact EEOCompliance@spacex.com for accommodations or to view SpaceX’s Affirmative Action Plan. Compliance notice
To conform to U.S. Government export regulations, applicant must be a U.S. citizen or national, a U.S. lawful permanent resident, a refugee under 8 U.S.C. § 1157, or an asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about ITAR here.
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