Sales Manager
Vouch, Inc, New York, NY, United States
Vouch is the insurance broker that powers ambition.
We’re a tech-enabled insurance advisory and brokerage purpose-built for growing companies in technology, life sciences, and professional services. Our clients are ambitious leaders building complex businesses, and we help them manage risk with tailored advice, smart coverage, and responsive service.
Backed by over $200M from world-class investors, Vouch combines deep industry expertise with AI-powered tools to deliver a better insurance experience. Our digital workflows reduce friction, speed up decisions, and give our clients the confidence to move faster.
Why should you join our team and Vouch? Not only is this an exciting and growing team where you can drive a real impact on our operational scalability, but Vouch is also the preferred insurance provider to customers of Y Combinator, Brex, Carta, and WeWork. We’re a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values‑driven company. Our values are "Be Client Obsessed", "Own it together", "Act with integrity and empathy", "Stay Curious and Grow", and "Empower People."
What does a work environment look like at Vouch? Vouch has employees located across the U.S., with offices in San Francisco, Chicago, and New York City. This role is aligned to our NY office. While this role has hybrid work flexibility, we require team members to be in the office at least three days per week (Tuesday, Wednesday and Thursday) to foster close collaboration and team building.
Why this role matters Vouch’s growth depends on building a world‑class pipeline engine that connects the right prospects to the right coverage at the right time.
The Sales Manager will lead and scale our Business Development team—the critical bridge between marketing and sales. This team serves as the first personalized touchpoint for prospects entering our funnel, focusing on quality engagement and converting interested companies into qualified opportunities for our Account Executive team.
Reporting to the Head of Sales and working closely with Sales Leadership, Marketing, Operations, and our Brokerage team, this role sits at the intersection of people leadership, pipeline strategy, and execution. You will drive pipeline generation across our industry verticals—AI, Consumer & Frontier Tech, Enterprise SaaS, Fintech, Health & Life Sciences, and Web3.
This is a modern sales leadership role: equal parts coach, strategist, and operator.
What You’ll Do:
Hire, onboard, and develop a team of 6–10 Business Development Representatives across multiple industry verticals
Provide hands‑on coaching through call reviews, shadowing, role‑playing, and regular 1:1s to accelerate skill development
Create a high‑performance culture focused on quality engagement, continuous learning, and exceeding pipeline targets
Develop career pathing and promotion criteria to retain top performers and create clear advancement opportunities
Foster collaboration between BDRs and Account Executives to ensure smooth handoffs and feedback loops
Partner with Sales Leadership and Marketing to define ideal customer profiles, target accounts, and outreach strategies for each industry vertical
Develop and refine the BDR playbook including messaging frameworks, cadences, objection handling, and qualification criteria
Design and execute strategic engagement plans for high‑priority prospects in partnership with sales and underwriting teams
Lead pre‑, during, and post‑event strategy for conferences, happy hours, and industry events where BDRs represent Vouch
Continuously analyze conversion metrics, identify bottlenecks, and implement improvements to increase pipeline velocity
Performance Management
Set clear individual and team KPIs including activities, meetings set, qualified opportunities, and conversion rates
Track, measure, and report on team performance using Salesforce and other sales tools
Conduct weekly pipeline reviews and monthly business reviews with leadership
Hold team accountable to activity standards while emphasizing quality over quantity
Recognize top performers and provide performance improvement plans when necessary
Cross‑Functional Collaboration
Work closely with Marketing (including Field Marketing) to align on lead generation, event strategy, and demand generation campaigns
Partner with Marketing and Operations to ensure BDRs have access to up‑to‑date materials, training, and competitive intelligence
Collaborate with Brokerage, Marketing, and Product teams to ensure BDRs understand our coverages, verticals, and unique value propositions
Provide feedback loop to Marketing on lead quality, messaging effectiveness, and ICP refinement
Coordinate with Revenue Operations on territory assignments, lead routing, and process optimization
Tools & Technology
Ensure team proficiency in core sales stack including Salesforce, Apollo/Amplemarket, Harmonic, Pitchbook, ZoomInfo, LinkedIn Sales Navigator, and HubSpot
Identify gaps in technology and advocate for tools that increase team efficiency and effectiveness
Partner with RevOps to optimize workflows, reporting, and data hygiene
About You Experience
3–5+ years of experience in sales, with at least 2 years managing and developing BDR/SDR teams
Proven track record of building and scaling high‑performing outbound teams that consistently exceed pipeline targets
Experience in General Insurance, B2B SaaS, fintech, insurtech, or other complex technology sales environments
Deep understanding of outbound prospecting methodologies, cadences, and best practices
Hands‑on experience with Salesforce and modern sales engagement platforms
Active/Current Property and Casualty License
Core Strengths
Player‑coach mentality—equally comfortable jumping on calls and coaching others to excellence
Data‑driven; uses metrics to diagnose problems, measure success, and drive continuous improvement
Genuine curiosity about the startup ecosystem, emerging technologies, and insurance innovation
High standards for yourself and your team, paired with empathy and support
Scrappy and resourceful—comfortable in a fast‑paced startup environment where adaptability is key
Natural ability to develop talent, provide constructive feedback, and accelerate skill development
Clear, compelling communicator who can inspire a team and influence cross‑functional partners
Trusted partner who builds credibility through results and reliability
Able to synthesize feedback from multiple teams into actionable improvements for BDR performance.
Nice To Have
Exposure to and passion for early‑stage startups and/or high‑growth environments
How This Role Is Measured
Pipeline generated and qualified opportunity conversion rates across industry verticals
Team performance against activity, meeting, and pipeline KPIs
Quality of BDR‑to‑AE handoffs and downstream conversion to closed revenue
BDR retention, development, and promotion velocity
Strength of cross‑functional partnerships with Marketing, Brokerage, and RevOps
Vouch provides several benefits to help you bring your best self to work
Competitive compensation and equity packages
⚕️ Health, dental, and vision insurance
Wellness allowance
Company‑sponsored personal and professional development
L&D: Partnerships with Ethena and monthly Lunch & Learns
Wellbeing: access to many wellbeing perks, including Peloton, Fetch, OneMedical, Headspace care+, etc.
Caregiver Support: company seed into the dependent care FSA and company sponsored Care.com membership.
Regular performance reviews: Vouch conducts regular performance discussions with all team members, offering goal setting and check‑ins, development discussions, and promotion opportunities.
What to expect in a typical interview process
30-minute phone call with our recruiting team
30‑45 minute video interview with the hiring manager
Meet the team! 30‑45 min 1:1 video discussion with 3‑4 team members you’d work closely with in the role
Case study/technical screen
Executive chat
Compensation philosophy The base salary range for this role is $140,000 – $160,000 depending on experience, + 30% yearly bonus.
The On‑Target Earnings (OTE) for this role are expected to be around $182,000 – $208,000 per year. (OTE = base + bonus)
Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The pay range provided is subject to change and may be modified in the future.
Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal‑opportunity employer and celebrate the diversity of our growing team.
If you require reasonable accommodation to complete this application, interview, complete any pre‑employment testing, or otherwise participate in the employee selection process, please direct your inquiries to recruiting@vouch.us.
The pay range for this role is:
140,000 – 160,000 USD per year (New York, NY)
#J-18808-Ljbffr
We’re a tech-enabled insurance advisory and brokerage purpose-built for growing companies in technology, life sciences, and professional services. Our clients are ambitious leaders building complex businesses, and we help them manage risk with tailored advice, smart coverage, and responsive service.
Backed by over $200M from world-class investors, Vouch combines deep industry expertise with AI-powered tools to deliver a better insurance experience. Our digital workflows reduce friction, speed up decisions, and give our clients the confidence to move faster.
Why should you join our team and Vouch? Not only is this an exciting and growing team where you can drive a real impact on our operational scalability, but Vouch is also the preferred insurance provider to customers of Y Combinator, Brex, Carta, and WeWork. We’re a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values‑driven company. Our values are "Be Client Obsessed", "Own it together", "Act with integrity and empathy", "Stay Curious and Grow", and "Empower People."
What does a work environment look like at Vouch? Vouch has employees located across the U.S., with offices in San Francisco, Chicago, and New York City. This role is aligned to our NY office. While this role has hybrid work flexibility, we require team members to be in the office at least three days per week (Tuesday, Wednesday and Thursday) to foster close collaboration and team building.
Why this role matters Vouch’s growth depends on building a world‑class pipeline engine that connects the right prospects to the right coverage at the right time.
The Sales Manager will lead and scale our Business Development team—the critical bridge between marketing and sales. This team serves as the first personalized touchpoint for prospects entering our funnel, focusing on quality engagement and converting interested companies into qualified opportunities for our Account Executive team.
Reporting to the Head of Sales and working closely with Sales Leadership, Marketing, Operations, and our Brokerage team, this role sits at the intersection of people leadership, pipeline strategy, and execution. You will drive pipeline generation across our industry verticals—AI, Consumer & Frontier Tech, Enterprise SaaS, Fintech, Health & Life Sciences, and Web3.
This is a modern sales leadership role: equal parts coach, strategist, and operator.
What You’ll Do:
Hire, onboard, and develop a team of 6–10 Business Development Representatives across multiple industry verticals
Provide hands‑on coaching through call reviews, shadowing, role‑playing, and regular 1:1s to accelerate skill development
Create a high‑performance culture focused on quality engagement, continuous learning, and exceeding pipeline targets
Develop career pathing and promotion criteria to retain top performers and create clear advancement opportunities
Foster collaboration between BDRs and Account Executives to ensure smooth handoffs and feedback loops
Partner with Sales Leadership and Marketing to define ideal customer profiles, target accounts, and outreach strategies for each industry vertical
Develop and refine the BDR playbook including messaging frameworks, cadences, objection handling, and qualification criteria
Design and execute strategic engagement plans for high‑priority prospects in partnership with sales and underwriting teams
Lead pre‑, during, and post‑event strategy for conferences, happy hours, and industry events where BDRs represent Vouch
Continuously analyze conversion metrics, identify bottlenecks, and implement improvements to increase pipeline velocity
Performance Management
Set clear individual and team KPIs including activities, meetings set, qualified opportunities, and conversion rates
Track, measure, and report on team performance using Salesforce and other sales tools
Conduct weekly pipeline reviews and monthly business reviews with leadership
Hold team accountable to activity standards while emphasizing quality over quantity
Recognize top performers and provide performance improvement plans when necessary
Cross‑Functional Collaboration
Work closely with Marketing (including Field Marketing) to align on lead generation, event strategy, and demand generation campaigns
Partner with Marketing and Operations to ensure BDRs have access to up‑to‑date materials, training, and competitive intelligence
Collaborate with Brokerage, Marketing, and Product teams to ensure BDRs understand our coverages, verticals, and unique value propositions
Provide feedback loop to Marketing on lead quality, messaging effectiveness, and ICP refinement
Coordinate with Revenue Operations on territory assignments, lead routing, and process optimization
Tools & Technology
Ensure team proficiency in core sales stack including Salesforce, Apollo/Amplemarket, Harmonic, Pitchbook, ZoomInfo, LinkedIn Sales Navigator, and HubSpot
Identify gaps in technology and advocate for tools that increase team efficiency and effectiveness
Partner with RevOps to optimize workflows, reporting, and data hygiene
About You Experience
3–5+ years of experience in sales, with at least 2 years managing and developing BDR/SDR teams
Proven track record of building and scaling high‑performing outbound teams that consistently exceed pipeline targets
Experience in General Insurance, B2B SaaS, fintech, insurtech, or other complex technology sales environments
Deep understanding of outbound prospecting methodologies, cadences, and best practices
Hands‑on experience with Salesforce and modern sales engagement platforms
Active/Current Property and Casualty License
Core Strengths
Player‑coach mentality—equally comfortable jumping on calls and coaching others to excellence
Data‑driven; uses metrics to diagnose problems, measure success, and drive continuous improvement
Genuine curiosity about the startup ecosystem, emerging technologies, and insurance innovation
High standards for yourself and your team, paired with empathy and support
Scrappy and resourceful—comfortable in a fast‑paced startup environment where adaptability is key
Natural ability to develop talent, provide constructive feedback, and accelerate skill development
Clear, compelling communicator who can inspire a team and influence cross‑functional partners
Trusted partner who builds credibility through results and reliability
Able to synthesize feedback from multiple teams into actionable improvements for BDR performance.
Nice To Have
Exposure to and passion for early‑stage startups and/or high‑growth environments
How This Role Is Measured
Pipeline generated and qualified opportunity conversion rates across industry verticals
Team performance against activity, meeting, and pipeline KPIs
Quality of BDR‑to‑AE handoffs and downstream conversion to closed revenue
BDR retention, development, and promotion velocity
Strength of cross‑functional partnerships with Marketing, Brokerage, and RevOps
Vouch provides several benefits to help you bring your best self to work
Competitive compensation and equity packages
⚕️ Health, dental, and vision insurance
Wellness allowance
Company‑sponsored personal and professional development
L&D: Partnerships with Ethena and monthly Lunch & Learns
Wellbeing: access to many wellbeing perks, including Peloton, Fetch, OneMedical, Headspace care+, etc.
Caregiver Support: company seed into the dependent care FSA and company sponsored Care.com membership.
Regular performance reviews: Vouch conducts regular performance discussions with all team members, offering goal setting and check‑ins, development discussions, and promotion opportunities.
What to expect in a typical interview process
30-minute phone call with our recruiting team
30‑45 minute video interview with the hiring manager
Meet the team! 30‑45 min 1:1 video discussion with 3‑4 team members you’d work closely with in the role
Case study/technical screen
Executive chat
Compensation philosophy The base salary range for this role is $140,000 – $160,000 depending on experience, + 30% yearly bonus.
The On‑Target Earnings (OTE) for this role are expected to be around $182,000 – $208,000 per year. (OTE = base + bonus)
Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The pay range provided is subject to change and may be modified in the future.
Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal‑opportunity employer and celebrate the diversity of our growing team.
If you require reasonable accommodation to complete this application, interview, complete any pre‑employment testing, or otherwise participate in the employee selection process, please direct your inquiries to recruiting@vouch.us.
The pay range for this role is:
140,000 – 160,000 USD per year (New York, NY)
#J-18808-Ljbffr