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Entry Level Customer Service Representative

Pioneer Executive, Boise, ID, United States


We partner with nonprofit organizations to support community-driven events and fundraising campaigns. Our mission is to help organizations increase awareness, build lasting donor relationships, and create meaningful impact—while offering hands‑on training and career development opportunities for entry‑level professionals.

Position Overview We are currently hiring an Entry Level Customer Service Representative to join our outreach and events team. This role is perfect for individuals who enjoy working with people, providing excellent customer support, and gaining experience in customer service, event coordination, and community engagement.

Key Responsibilities

Deliver professional and friendly customer service to event attendees, donors, and community members

Educate the public about nonprofit missions, fundraising campaigns, and community initiatives

Respond to customer inquiries, gather feedback, and assist with follow‑up communication

Support event staff with on‑site coordination and attendee engagement

Distribute promotional materials and provide accurate information to the public

Maintain a positive, customer‑focused attitude at all events and outreach activities

Work collaboratively with team members to ensure successful event execution

Represent nonprofit partners with professionalism and enthusiasm

Qualifications

No experience required – paid training provided

High school diploma or equivalent required; some college preferred

Strong communication and interpersonal skills

Customer‑focused mindset with a positive, outgoing personality

Ability to work in a fast‑paced, team‑oriented environment

Interest in customer service, nonprofit work, fundraising, or events

Flexible availability, including weekends and event‑based schedules

Benefits & Perks

Competitive entry‑level salary with performance‑based bonuses

Paid training and ongoing mentorship programs

Clear career growth into team leadership, event management, and operations roles

Supportive, mission‑driven company culture

Hands‑on experience with live events and nonprofit campaigns

Opportunity to make a direct, meaningful impact in the community

Why Join Us? Start your career in customer service and nonprofit outreach with a company that values growth, teamwork, and community impact. If you’re motivated, people‑oriented, and ready to build professional skills, we’d love to meet you.

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