Senior Associate, Executive Communications- Financial Services

* Lead internal communications strategy development for senior leaders, drafting talking points, email updates, organizational changes and associate engagement messaging, among other initiatives* Lead communication efforts for internal divisional and associate engagement events, including recognition events* Lead internal communications and change management campaigns* Draft talking points and prep documents for executive-level internal events* Contribute to internal and external storytelling strategy and initiatives* Partner cross-functionally on key initiatives with the ability to manage high-visibility projects, gather input from a variety of stakeholders, and drive results* Openly and actively contribute as a member of the Financial Services Communications team, identifying key opportunities and taking the lead on developing solutions that address both internal and external needs* Highly effective communications skills with outstanding writing abilities, including the ability to ghostwrite content in the style and voice of leaders* Detail oriented: Holds a high bar for written content and an eagle-eye for formatting/editing* Storyteller: Simplify the complex and compel our audience to act* Writing Chameleon: Ability to take the tone, brand and voice of various leaders and channels* Customer-obsessed: Ability to deeply understand customer needs and business context, and uncover creative solutions to help achieve their goals* Analytical problem-solver: Uses data and storytelling to influence decisions and deliver actionable recommendations that solve current engagement & communication opportunities* Results oriented: Focuses on driving impact in both the short- and long-term, and is able to drive and execute an agenda end-to-end from conception through to delivery* Strategic partner: Helps shape strategy and initiatives, ensures successful measurement of campaigns by aligning on metrics and measuring results* Team player: Helps us achieve more than the sum of our parts by collaborating effectively with others and encouraging an inclusive culture with diverse teammates* Deadline driven: Ability to adhere to and set deadlines, and deliver quality work within them* High School Diploma, GED or equivalent certification* At least 2 years of experience in corporate communications, internal communications, public relations, journalism, marketing, social media management, writing, or a combination* At least 1 year of experience in communication strategy development* Bachelor’s Degree in Communications, Public Relations, Marketing, English or Journalism* 2+ years of experience in financial services, technology, or similar organization* 2+ years experience in ghostwriting* 3+ years of experience in corporate communications, public relations, marketing or writing* 1+ years of experience editing using AP StyleCapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. #J-18808-Ljbffr