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Collections Specialist Bilingüe (MLB)

Roman Health Pharmacy LLC, Lima, IL, United States


Job Opening: Collections Specialist Location: Lima, Peru (On-site)

Schedule Monday to Friday 9:00 am – 6:00 pm EST or 10:00 am – 7:00 pm EST

Role Objective FinFit Ops is seeking an energetic and proactive Collections Specialist to join its support team. This role focuses on providing high-quality customer service, maintaining positive relationships, and managing a high volume of contacts to resolve outstanding balances.

Main Responsibilities

High-Volume Communication: Contacting clients by phone and email regarding outstanding balances.

Empathetic Service: Providing clear, professional, and relationship-oriented service.

Disciplined Follow-Up: Conducting consistent follow-up on outstanding payments to ensure timely resolution.

Transactional Support: Review basic invoices and resolve minor discrepancies.

Data Integrity: Record payment statuses and maintain organized documentation in internal systems.

Activity Reports: Generate daily or weekly reports on collection efforts and contact volume.

✅ Requirements

Education in Finance, Accounting, Business Administration, or related field (in progress or completed).

Minimum 1 year of experience in Collections.

English level B2+, C1.

Skills in CRM/billing systems and spreadsheet management (Excel/Google Sheets).

If you are looking to grow in a dynamic environment and enjoy interacting with clients, apply now and join FinFit Ops in Lima.

$1,200 - $1,200 a month

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