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Retail Store Leader: Build Teams, Drive Results

JCPenney, New York, NY, United States


Overview

Store Manager Overview Our Store Managers are responsible for building a team of top performers, creating an amazing customer experience, and empowering the team to be their very best. You are responsible for managing all aspects of a store, including hiring and training the best associates to represent the brand and overseeing all store operations to reach company sales and profitability goals. You create a positive environment that develops and engages your managers, associates and customers every day. You love being part of a winning team and you bring your energy to work every day.

The Store Manager reports to the District Sales Manager.

Who You Are: • Inspirational leader who guides their team to achieve great results. • Proactively connect with candidates to build talent pipeline. • Demonstrates a competitive spirit and desire to win. • Team player with an entrepreneurial spirit. • Operates with a sense of urgency and effectively manage competing priorities. • Adapts to change and takes on more responsibilities. • Self-motivated; seeks personal growth and development.

Responsibilities As the Store Manager you will: • Use statistical information and market knowledge to create action plans and achieve financial, customer-service and operational goals, while addressing the store unique strengths and challenges. • Understand and demonstrate product knowledge, selling and operational skills to maximize sales. • Engage with customers to build relationships and brand loyalty by using company tools. • Attract, develop, and retain top talent individuals. • Motivate and engage your teams by identifying their strengths. • Provide and receive feedback to improve performance and develop team members. • Communicate clear expectations and hold the store team and yourself accountable to achieving results. • Ensure store standards for merchandising and operations are met consistently. • Oversee all controllable expenses such as payroll and training to increase profitability. • Establish trust with the team in the face of opposing beliefs, values or perspectives. • Remain composed in the face of challenges and unforeseen circumstances • Provide leadership or assistance with floor sets, window changes, and other merchandising and visual expectations. • Perform POS transactions on designated shifts and execute management functions in the absence of Assistant Manager. Schedule employees to their strengths to maximize productivity. • Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Qualifications You will also have: • 2+ years as a Store Manager in similar volume, apparel business (preferred). • Proven track record of exceeding sales and statistical expectations. • Flexible availability to meet the needs of the business (including evenings and weekends). • May require occasional travel to other store locations (if needed) and attend district meetings.

Pay Range

USD $47,740.00 - USD $68,200.00 /Yr. #J-18808-Ljbffr