Assistant Director of Systems Engineer

Posting Number: S14891P

Working Title: Assistant Director of Systems Engineer

Department: ENGR-Information Technology

Overview

The University of Georgia is an Equal Opportunity employer. This position is External and benefits eligible, full time, on the main Athens campus.

About the University

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and the state’s flagship university. UGA is ranked among the top 20 public universities in U.S. News & World Report. The main campus is in Athens with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff, with enrollment exceeding 41,000 students.

About the College/Unit/Department

The College of Engineering at UGA is experiencing rapid growth. Since 2012, enrollment has grown to over 2,400 students. The college focuses on learning, discovery and innovation at the confluence of disciplines.

Collegiate/Unit Website

engineering.uga.edu

Position Details

Posting Type: External

Retirement Plan: TRS or ORP

Employment Type: Employee

Benefits Eligibility: Benefits Eligible

Full/Part time: Full Time

Location: Athens Area (main campus)

Additional Schedule Information

• This is a full-time position on the main Athens campus.
• Standard business hours are Monday-Friday, 8am-5pm.

Compensation and Dates

Advertised Salary: $67,000+; based on experience

Posting Date: 03/18/2026

Open until filled: Yes

Proposed Starting Date: 05/01/2026

Special Instructions to Applicants

In addition to your UGA Jobs application, please include the following documents:

• cv/resume
• cover letter
• 3 professional references and contact information

EEO and Background

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with accessibility are encouraged to contact Central HR (hrweb at uga.edu).

USG Core Values: Integrity, Excellence, Accountability, Respect. Details on policies are available online. Freedom of Expression is supported as stated in policy.

Classification and Requirements

Classification Title: IT Support Supervisor

FLSA: Exempt

FTE: 1.00

Minimum Qualifications

Bachelor’s degree in a related field or equivalent and 8 years of professional experience

Preferred Qualifications

• Deep knowledge and experience in core/system engineering services.
• Experience in supervising others.

Position Summary

The Assistant Director of System Engineering will oversee core and research systems as the primary or secondary administrator (listed below). This role acts as the primary storage administrator and supports the College of Engineering across multiple campuses. Responsibilities include building and deploying computers for faculty and students, ensuring Linux security standards, installing software on request, and maintaining Linux system images for client deployment.

This role supervises 2-3 full-time OIT staff and manages the System Engineering side of the OIT office, including ticket assignment, ensuring quality service, conducting weekly team meetings, and hiring/training staff.

Core competencies include critical analysis, adherence to university, state, and federal policies, and collaboration with faculty IT needs.

Core Systems

• Citrix Provisioning Services, Netscaler, Virtual Applications and Desktops Administrator
• Network Administrator (switches, firewalls, IPSec/SSL VPNs)
• Linux Server Administrator
• Microsoft Intune Administration
• Migration of On-Prem to Cloud Computer Migration
• Windows Server Administrator (High-Availability Hyper-V Clusters)
• SAN Storage Administrator

Knowledge, Skills, Abilities

• Effective public speaking and presentation skills.
• Ability to lead and manage a technical professional staff.
• Attention to detail and accuracy.
• Creative, proactive, and able to drive projects independently.
• Strong knowledge of macOS, Red Hat and Ubuntu Linux, Windows desktop OS.
• Strong scripting, written and verbal communication skills.
• Experience partnering with engineering faculty and IT requirements.
• Working knowledge of cloud computing, engineering applications, and Microsoft Intune.
• Working knowledge of networking, SAN Storage, and databases (Microsoft SQL and MySQL).

Physical Demands

Light lifting not usually exceeding 25 pounds.

Travel and Security

Is driving a responsibility: Yes

Is this a Position of Trust?: Yes

Security Access: Yes

Compliance and Background

Credit and P-Card policy: A credit check will be required for positions with financial responsibilities. For information, contact the UGA Credit Background Check website. Background Investigation: Offers contingent upon background checks and related verifications. A pre-employment drug test may be required for high-risk positions. Details are available on the UGA Background Check website.

Duties/Responsibilities

Core Systems Engineering Administration

• Secondary Citrix Provisioning Services Administrator
• Secondary Citrix NetScaler Administrator
• Secondary Citrix Virtual Applications and Desktop Administrator
• Secondary Network Administrator (switches, firewalls, IPSec/SSL VPNs)
• Primary Core Linux and Windows Server Administrator
• Primary Storage Administrator

Percentage of time: 25

Duties/Responsibilities

Research Linux Systems Administrator

• Build and deploy new research Linux computers for faculty and students
• Ensure security standards for research Linux computers
• Install software packages on request
• Update and maintain research Linux computers
• Build and maintain Linux images for deployments

Percentage of time: 25

Duties/Responsibilities

Supervisory Duties

• Manage IT queues and ticketing; oversee daily ticket review and quality control
• Conduct weekly team meetings and supervise the Systems Engineering team
• Recruit, hire, train, and retain IT staff; coordinate with HR as needed

Percentage of time: 25

Duties/Responsibilities

Client Services

• Prioritize requests and document status in the ticketing system
• Provide technical assistance in-person or remotely
• Manage and resolve Tier 3 support requests

Percentage of time: 10

Duties/Responsibilities

Special Projects

• Lead special technology projects as assigned by the Sr. Director of OIT

Percentage of time: 10

Duties/Responsibilities

Other Duties as Assigned

• Contribute to the success of OIT operations within the College of Engineering
• Attend staff meetings and complete required trainings

Percentage of time: 5

Contacts

Recruitment Contact: Forrest Bridges,

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