Bilingual Spanish Personal Banker
PNC Bank NA, Tampa, FL, United States
Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.
ZP is pleased to offer the following part‑time benefits for PT24 positions:
Limited Medical Plan : will offset some major medical needs such as hospitalization and doctor’s appointments; includes a discounted vision program
Telehealth Plan : discounted telehealth that offers limited visits only
Dental : limited coverage for standard dental care needs
Life Insurance : flat coverage benefit
Short‑term Disability : allows a portion of wages to be paid when an employee cannot work
Accident & Critical Illness
Community work
(when available)
401(k) Retirement Savings plan with employer match
EAP (Employee Assistance Program)
Massage Reimbursement
Job Requirements
Must be able to work 24 hours per week
Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
Must pass the company’s interpreting skills assessment
Must attend and successfully complete a 40‑hour New Hire Training
Essential Duties and Responsibilities
Provide effective video relay service, video remote interpreting, and on‑site interpreting for consumers
Support and model the company’s mission and values
Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
Adhere to all policies and procedures as outlined by the company and all FCC regulations
Demonstrate the ability to adapt quickly to new and changing technologies
Multi‑task between interpreting effectively and utilizing video‑based technology
Participate in company‑sponsored training for Professional Development
Exhibit the ability to meet performance expectations with minimal supervision
Possess the ability to work effectively in a fast‑paced, dynamic environment
Demonstrate strong interpersonal skills in all settings
Ability to independently travel. Where driving is required, access to a vehicle, valid driver’s license and required insurance.
Fluent ASL and spoken English language skills
Able to provide accurate interpretation
Understanding of Deaf culture
Thorough knowledge of and adherence to the NAD‑RID Code of Professional Conduct
Three to five years of experience in interpreting (preferred but not required)
As applicable, state licensure or state‑required credentials
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ZP is pleased to offer the following part‑time benefits for PT24 positions:
Limited Medical Plan : will offset some major medical needs such as hospitalization and doctor’s appointments; includes a discounted vision program
Telehealth Plan : discounted telehealth that offers limited visits only
Dental : limited coverage for standard dental care needs
Life Insurance : flat coverage benefit
Short‑term Disability : allows a portion of wages to be paid when an employee cannot work
Accident & Critical Illness
Community work
(when available)
401(k) Retirement Savings plan with employer match
EAP (Employee Assistance Program)
Massage Reimbursement
Job Requirements
Must be able to work 24 hours per week
Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
Must pass the company’s interpreting skills assessment
Must attend and successfully complete a 40‑hour New Hire Training
Essential Duties and Responsibilities
Provide effective video relay service, video remote interpreting, and on‑site interpreting for consumers
Support and model the company’s mission and values
Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
Adhere to all policies and procedures as outlined by the company and all FCC regulations
Demonstrate the ability to adapt quickly to new and changing technologies
Multi‑task between interpreting effectively and utilizing video‑based technology
Participate in company‑sponsored training for Professional Development
Exhibit the ability to meet performance expectations with minimal supervision
Possess the ability to work effectively in a fast‑paced, dynamic environment
Demonstrate strong interpersonal skills in all settings
Ability to independently travel. Where driving is required, access to a vehicle, valid driver’s license and required insurance.
Fluent ASL and spoken English language skills
Able to provide accurate interpretation
Understanding of Deaf culture
Thorough knowledge of and adherence to the NAD‑RID Code of Professional Conduct
Three to five years of experience in interpreting (preferred but not required)
As applicable, state licensure or state‑required credentials
#J-18808-Ljbffr