Qualified Intellectual Disabilities Professional/Quality Assurance
Atcoftexas, San Antonio, TX, United States
Description
Qualified Intellectual Disabilities Professional (QIDP) / Quality Assurance (QA)
Location:
San Antonio, TX Job Type:
Full-Time Schedule:
Monday–Friday, 8:00 AM – 4:30 PM (Flexibility required) Status:
Exempt Department:
Administration Supervisor:
Director (SAT)
The
Qualified Intellectual Disabilities Professional (QIDP) / Quality Assurance (QA)
is responsible for the daily oversight and coordination of
ICF-ID programs
and ensuring high-quality services for individuals with intellectual and developmental disabilities. This role manages program implementation, regulatory compliance, and quality assurance processes while supporting residential and day habilitation programs.
The QIDP serves as
Chairperson of the Interdisciplinary Team (IDT)
and works closely with staff, families, and external agencies to ensure individualized programming, safety, and compliance with all state and federal standards.
This position also works closely with the
Facilities & Safety Manager
to ensure regulatory standards are maintained across
administrative offices, clinics, and residential homes.
Key Responsibilities Program Oversight & Consumer Services
Develop and implement
Individual Program Plans (IPP)
in coordination with the Interdisciplinary Team (IDT).
Serve as
Chairperson for IDT meetings
and act as liaison between team members.
Coordinate services with medical providers, therapists, families, and case managers.
Monitor implementation of consumer programming and active treatment.
Ensure individuals receive timely medical care in accordance with physician orders.
Promote
community inclusion opportunities
for consumers.
Routinely observe consumers during programming hours.
Quality Assurance & Compliance
Conduct
regular audits of residential homes
(ICF, ALF, and other facilities).
Monitor compliance with
state and federal licensing standards .
Maintain
life safety binders and required compliance documentation .
Participate in regulatory surveys, inspections, and follow-ups.
Review incident reports and ensure corrective action when necessary.
Maintain and update consumer records in the
TDHS CARE system .
Ensure all ICAPs and required documentation remain current.
Staff Supervision & Training
Monitor staff performance and ensure adequate
staff-to-consumer ratios .
Provide
on-the-spot training
and ongoing in-service education.
Conduct
monthly staff meetings
for training and communication.
Support disciplinary procedures in coordination with
HR and the Director .
Assist with
new employee orientation for the ICF-ID unit .
Administrative & Operational Duties
Conduct property inspections and review safety logs.
Assist with department budget review and resource allocation.
Maintain open communication with leadership regarding program operations.
Ensure completion and submission of required documentation and reports.
Provide crisis intervention and support during emergency situations.
Maintain
24‑hour availability for program support when needed .
Requirements
Minimum Qualifications
Bachelor’s degree in Social Services or a related field
Minimum 2 years of supervisory experience
2+ years of experience working with individuals with developmental disabilities
in community or educational programs
Strong organizational, leadership, and problem‑solving skills
Ability to work in residential program environments
Proficient in reading and writing English
Ideal Candidate:
Highly organized and detail‑oriented
Self‑motivated and dependable
Tech‑savvy with strong documentation skills
Comfortable working in residential settings and regulatory environments
Required Licenses & Certifications
Current
CPR Certification
Current
First Aid Certification
SAMA Certification
Valid
Texas Driver’s License
Current
auto liability insurance
Skills & Abilities
Strong interpersonal and communication skills
Ability to work collaboratively with interdisciplinary teams
Knowledge of developmental disabilities and individualized programming
Ability to de‑escalate crisis situations and respond quickly in emergencies
Strong leadership, judgment, and decision‑making abilities
Compassionate and professional interaction with consumers and families
Physical Requirements
This position may require:
Lifting
40–80 pounds occasionally
Standing, walking, and bending frequently
Performing
consumer containment techniques
Pushing wheelchairs and assisting individuals with mobility needs
Responding quickly during emergency situations
Work Environment
This role involves work in
residential homes, administrative offices, and program settings . Employees may be exposed to bodily fluids or other healthcare‑related environments and must follow
Universal Precautions and Bloodborne Pathogen procedures .
Schedule
Monday – Friday: 8:00 AM – 4:30 PM Flexibility is required to support program needs.
24‑hour availability may be required.
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Qualified Intellectual Disabilities Professional (QIDP) / Quality Assurance (QA)
Location:
San Antonio, TX Job Type:
Full-Time Schedule:
Monday–Friday, 8:00 AM – 4:30 PM (Flexibility required) Status:
Exempt Department:
Administration Supervisor:
Director (SAT)
The
Qualified Intellectual Disabilities Professional (QIDP) / Quality Assurance (QA)
is responsible for the daily oversight and coordination of
ICF-ID programs
and ensuring high-quality services for individuals with intellectual and developmental disabilities. This role manages program implementation, regulatory compliance, and quality assurance processes while supporting residential and day habilitation programs.
The QIDP serves as
Chairperson of the Interdisciplinary Team (IDT)
and works closely with staff, families, and external agencies to ensure individualized programming, safety, and compliance with all state and federal standards.
This position also works closely with the
Facilities & Safety Manager
to ensure regulatory standards are maintained across
administrative offices, clinics, and residential homes.
Key Responsibilities Program Oversight & Consumer Services
Develop and implement
Individual Program Plans (IPP)
in coordination with the Interdisciplinary Team (IDT).
Serve as
Chairperson for IDT meetings
and act as liaison between team members.
Coordinate services with medical providers, therapists, families, and case managers.
Monitor implementation of consumer programming and active treatment.
Ensure individuals receive timely medical care in accordance with physician orders.
Promote
community inclusion opportunities
for consumers.
Routinely observe consumers during programming hours.
Quality Assurance & Compliance
Conduct
regular audits of residential homes
(ICF, ALF, and other facilities).
Monitor compliance with
state and federal licensing standards .
Maintain
life safety binders and required compliance documentation .
Participate in regulatory surveys, inspections, and follow-ups.
Review incident reports and ensure corrective action when necessary.
Maintain and update consumer records in the
TDHS CARE system .
Ensure all ICAPs and required documentation remain current.
Staff Supervision & Training
Monitor staff performance and ensure adequate
staff-to-consumer ratios .
Provide
on-the-spot training
and ongoing in-service education.
Conduct
monthly staff meetings
for training and communication.
Support disciplinary procedures in coordination with
HR and the Director .
Assist with
new employee orientation for the ICF-ID unit .
Administrative & Operational Duties
Conduct property inspections and review safety logs.
Assist with department budget review and resource allocation.
Maintain open communication with leadership regarding program operations.
Ensure completion and submission of required documentation and reports.
Provide crisis intervention and support during emergency situations.
Maintain
24‑hour availability for program support when needed .
Requirements
Minimum Qualifications
Bachelor’s degree in Social Services or a related field
Minimum 2 years of supervisory experience
2+ years of experience working with individuals with developmental disabilities
in community or educational programs
Strong organizational, leadership, and problem‑solving skills
Ability to work in residential program environments
Proficient in reading and writing English
Ideal Candidate:
Highly organized and detail‑oriented
Self‑motivated and dependable
Tech‑savvy with strong documentation skills
Comfortable working in residential settings and regulatory environments
Required Licenses & Certifications
Current
CPR Certification
Current
First Aid Certification
SAMA Certification
Valid
Texas Driver’s License
Current
auto liability insurance
Skills & Abilities
Strong interpersonal and communication skills
Ability to work collaboratively with interdisciplinary teams
Knowledge of developmental disabilities and individualized programming
Ability to de‑escalate crisis situations and respond quickly in emergencies
Strong leadership, judgment, and decision‑making abilities
Compassionate and professional interaction with consumers and families
Physical Requirements
This position may require:
Lifting
40–80 pounds occasionally
Standing, walking, and bending frequently
Performing
consumer containment techniques
Pushing wheelchairs and assisting individuals with mobility needs
Responding quickly during emergency situations
Work Environment
This role involves work in
residential homes, administrative offices, and program settings . Employees may be exposed to bodily fluids or other healthcare‑related environments and must follow
Universal Precautions and Bloodborne Pathogen procedures .
Schedule
Monday – Friday: 8:00 AM – 4:30 PM Flexibility is required to support program needs.
24‑hour availability may be required.
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