Leasing Consultant
Mission Rock Residential, LLC, Saint Louis, MO, United States
Overview
As the Leasing Consultant, you will shape our residents' experience by guiding them through the leasing and renting process with professionalism and enthusiasm. You'll be at the forefront of creating and maintaining a welcoming environment, showcasing our community’s unique features, and helping prospective residents find their next apartment home. Job Type
Full-time Location
Steelyard/Icehouse Compensation
Pay range: $20.00-$22.00 per hour. Benefits are included in the compensation plan. Benefits
Career advancement and learning opportunities Bonus opportunity 13 paid holidays, including a Personal Wellness Day & Volunteer Day Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more! Housing discount opportunity 401(k) with company match Medical, Dental, and Vision insurance plans Employer-sponsored short-term & long-term disability plans Company-paid life insurance Health savings account with employer contribution Flexible spending account Voluntary benefits Employee Assistance Program (EAP) Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state-specific requirements. Responsibilities
Provide exceptional service to current residents related to their overall renting experience, including leases, maintenance, engagement, and questions Maintain meaningful and effective communication (emails, phone calls, social media, and in-person conversations) that adhere to Mission Rock’s expectations Lease and pre-lease apartment homes, including understanding lease requirements and meeting compliance expectations Provide tours of the community in diverse weather conditions Ensure the quality of the community and apartment homes is ready to showcase daily Preserve pride within your work environment, maintaining a neat office/clubhouse, vacuuming, cleaning windows, helping out around the community, etc. Assist and engage with retention, resident parties, and renewals Collaborate with fellow team members Requirements
Strong customer service and communication skills, with a willingness to go the extra mile, aimed to develop a strong rapport with residents and team members Strong organizational and time-management skills Enthusiasm to empathize, collaborate, and engage with others Desire to improve the lives of those around you 1-2 years of customer service or sales experience Adherence to Fair Housing best practices Basic computer skills, including familiarity with Microsoft Suite Aptitude to being solution-oriented Property Management skills/experience preferred High School diploma or equivalent Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. EEO Statement
We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
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As the Leasing Consultant, you will shape our residents' experience by guiding them through the leasing and renting process with professionalism and enthusiasm. You'll be at the forefront of creating and maintaining a welcoming environment, showcasing our community’s unique features, and helping prospective residents find their next apartment home. Job Type
Full-time Location
Steelyard/Icehouse Compensation
Pay range: $20.00-$22.00 per hour. Benefits are included in the compensation plan. Benefits
Career advancement and learning opportunities Bonus opportunity 13 paid holidays, including a Personal Wellness Day & Volunteer Day Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more! Housing discount opportunity 401(k) with company match Medical, Dental, and Vision insurance plans Employer-sponsored short-term & long-term disability plans Company-paid life insurance Health savings account with employer contribution Flexible spending account Voluntary benefits Employee Assistance Program (EAP) Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state-specific requirements. Responsibilities
Provide exceptional service to current residents related to their overall renting experience, including leases, maintenance, engagement, and questions Maintain meaningful and effective communication (emails, phone calls, social media, and in-person conversations) that adhere to Mission Rock’s expectations Lease and pre-lease apartment homes, including understanding lease requirements and meeting compliance expectations Provide tours of the community in diverse weather conditions Ensure the quality of the community and apartment homes is ready to showcase daily Preserve pride within your work environment, maintaining a neat office/clubhouse, vacuuming, cleaning windows, helping out around the community, etc. Assist and engage with retention, resident parties, and renewals Collaborate with fellow team members Requirements
Strong customer service and communication skills, with a willingness to go the extra mile, aimed to develop a strong rapport with residents and team members Strong organizational and time-management skills Enthusiasm to empathize, collaborate, and engage with others Desire to improve the lives of those around you 1-2 years of customer service or sales experience Adherence to Fair Housing best practices Basic computer skills, including familiarity with Microsoft Suite Aptitude to being solution-oriented Property Management skills/experience preferred High School diploma or equivalent Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. EEO Statement
We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
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