Maintenance & Housing Specialist
WestCare, Fresno, CA, United States
Fresno - 1900 N Gateway - Fresno, CA 93727
Overview
Salary Range:
$27.00 - $27.00 Hourly
Position Type:
Full Time
Education Level:
High School
Position Summary Person in this position is responsible for overseeing the condition, repair, and maintenance coordination of program units within the Project LiftOFF Permanent Supportive Housing program operating under a master lease housing model. The Housing Specialist serves as the primary liaison between program participants, property management companies, and maintenance providers to ensure units remain safe, sanitary, and compliant with program requirements.
This position conducts routine unit inspections, coordinates repairs with property management when required, performs minor repairs when appropriate, and works closely with Case Managers to support long‑term housing stability for program participants. A key responsibility of this role is ensuring all units remain prepared for annual habitability inspections and addressing maintenance concerns in a timely and proactive manner.
Essential Job Functions
Serve as the program’s primary liaison between program participants and property management companies and/or property owners for master-leased units.
Conduct monthly unit inspections to ensure units remain safe, sanitary, and in compliance with occupancy agreements and program standards.
Perform annual unit inspections and ensure units are prepared for habitability inspections, addressing deficiencies when identified.
Coordinate maintenance needs with property management when repairs fall under the property owner’s responsibility.
Perform minor maintenance and routine repairs within program units when the responsibility falls under the program’s master lease agreement.
Respond to maintenance emergencies and ensure timely resolution of urgent repair needs.
Monitor and enforce compliance with participant occupancy agreements, including issuing lease violations when appropriate.
Collect and document monthly participant rent payments in accordance with program policies.
Maintain accurate unit inspection documentation, maintenance logs, rent records, and case notes within program tracking systems.
Maintain documentation of unit conditions, maintenance requests, and repairs to ensure compliance with program requirements.
Assist with identifying additional housing opportunities through outreach to landlords, realtors, housing developers, and property management companies.
Support participants with housing applications and advocate with prospective landlords to secure housing opportunities.
Participate in staff meetings, trainings, and case conferencing as required.
Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.
Perform other duties as assigned.
Qualifications ESSENTIAL QUALIFICATIONS
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and Competencies
Must possess knowledge of common methods, practices, materials used in maintenance and repair work of residential units.
Must be familiar with various tools used in building maintenance and repair work.
Must be culturally/linguistically sensitive to populations served.
Knowledge of substance abuse and treatment is desired.
Excellent communication skills.
Ability to exercise good judgment and discretion.
Ability to work well in a team environment.
Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.
Professional appearance and demeanor.
Must be sensitive to populations served.
Ability to obtain and maintain clearance from LEIE, MSIL, and EPLS.
Valid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required.
Ability to obtain and maintain a successful background clearance.
During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.
CPR Certification, First Aid Certification, and an annual Tuberculosis test.
Education and/or Experience
Two (2) years experiences in general semi-skilled maintenance and repair work, or as a building or construction trades worker.
Demonstrated ability to work with the underserved populations.
High School diploma or equivalent.
Licensure/Certification
Not applicable for this position.
Working Conditions
Work is performed primarily in a professional, office setting located at a treatment facility.
Essential Physical and Mental Demands The employee must be able to perform the following essential duties and activities with or without accommodation:
Physical Demands
Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations using approved physical de‑escalation techniques.
Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.
Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.
Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee’s essential job functions and to observe client behavior and activities in and out of the facility.
The normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.
Mental Demands
Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.
Requires the ability to work and cooperate with clients, co‑workers, managers, the public and employees at all levels to exchange ideas, information, instructions, and opinions.
Requires the ability to work under stress and in emotionally charged settings.
The ability to defend oneself and clients in mentally/verbally abusive situations using approved mental/verbal de‑escalation techniques.
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Overview
Salary Range:
$27.00 - $27.00 Hourly
Position Type:
Full Time
Education Level:
High School
Position Summary Person in this position is responsible for overseeing the condition, repair, and maintenance coordination of program units within the Project LiftOFF Permanent Supportive Housing program operating under a master lease housing model. The Housing Specialist serves as the primary liaison between program participants, property management companies, and maintenance providers to ensure units remain safe, sanitary, and compliant with program requirements.
This position conducts routine unit inspections, coordinates repairs with property management when required, performs minor repairs when appropriate, and works closely with Case Managers to support long‑term housing stability for program participants. A key responsibility of this role is ensuring all units remain prepared for annual habitability inspections and addressing maintenance concerns in a timely and proactive manner.
Essential Job Functions
Serve as the program’s primary liaison between program participants and property management companies and/or property owners for master-leased units.
Conduct monthly unit inspections to ensure units remain safe, sanitary, and in compliance with occupancy agreements and program standards.
Perform annual unit inspections and ensure units are prepared for habitability inspections, addressing deficiencies when identified.
Coordinate maintenance needs with property management when repairs fall under the property owner’s responsibility.
Perform minor maintenance and routine repairs within program units when the responsibility falls under the program’s master lease agreement.
Respond to maintenance emergencies and ensure timely resolution of urgent repair needs.
Monitor and enforce compliance with participant occupancy agreements, including issuing lease violations when appropriate.
Collect and document monthly participant rent payments in accordance with program policies.
Maintain accurate unit inspection documentation, maintenance logs, rent records, and case notes within program tracking systems.
Maintain documentation of unit conditions, maintenance requests, and repairs to ensure compliance with program requirements.
Assist with identifying additional housing opportunities through outreach to landlords, realtors, housing developers, and property management companies.
Support participants with housing applications and advocate with prospective landlords to secure housing opportunities.
Participate in staff meetings, trainings, and case conferencing as required.
Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.
Perform other duties as assigned.
Qualifications ESSENTIAL QUALIFICATIONS
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and Competencies
Must possess knowledge of common methods, practices, materials used in maintenance and repair work of residential units.
Must be familiar with various tools used in building maintenance and repair work.
Must be culturally/linguistically sensitive to populations served.
Knowledge of substance abuse and treatment is desired.
Excellent communication skills.
Ability to exercise good judgment and discretion.
Ability to work well in a team environment.
Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.
Professional appearance and demeanor.
Must be sensitive to populations served.
Ability to obtain and maintain clearance from LEIE, MSIL, and EPLS.
Valid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required.
Ability to obtain and maintain a successful background clearance.
During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.
CPR Certification, First Aid Certification, and an annual Tuberculosis test.
Education and/or Experience
Two (2) years experiences in general semi-skilled maintenance and repair work, or as a building or construction trades worker.
Demonstrated ability to work with the underserved populations.
High School diploma or equivalent.
Licensure/Certification
Not applicable for this position.
Working Conditions
Work is performed primarily in a professional, office setting located at a treatment facility.
Essential Physical and Mental Demands The employee must be able to perform the following essential duties and activities with or without accommodation:
Physical Demands
Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations using approved physical de‑escalation techniques.
Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.
Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.
Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee’s essential job functions and to observe client behavior and activities in and out of the facility.
The normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.
Mental Demands
Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.
Requires the ability to work and cooperate with clients, co‑workers, managers, the public and employees at all levels to exchange ideas, information, instructions, and opinions.
Requires the ability to work under stress and in emotionally charged settings.
The ability to defend oneself and clients in mentally/verbally abusive situations using approved mental/verbal de‑escalation techniques.
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