Analyst, Credit & Collections - Brickworks North America
Glen-Gery, Wyomissing, PA, United States
Brickworks North America is a wholly owned subsidiary of Brickworks Limited. Brickworks Limited ("The Group") is a large Australian‑listed group of companies. The Group has been in operation since the early 1900s, has a market capitalization exceeding A$3.5 billion, and operates across three core business segments: Building Products, Land & Development, and Investments. The Group employs more than 2,000 FTE employees and operates nationally across Australia and has a significant presence in the USA.
Founded in 1890, Glen‑Gery Corporation is one of the nation’s largest brick manufacturers and operates nine brick manufacturing facilities and one manufactured stone facility. Glen‑Gery products are sold nationally through a network of over five hundred distributors as well as in Canada. Since entering the USA in 2018, Brickworks have acquired Sioux City Brick, Redland Brick and the distribution business of Southfield Corporation in Illinois and Indiana (Illinois Brick, Indiana Brick). The combined North American business now has more than 1,000 employees, operates across forty locations, including 8 brick plants, 25 masonry supply center locations and 3 Design Studios.
Basic Function: The Credit & Collections Analyst is responsible for managing the assigned customer base regarding timely payment of goods and services offered by Brickworks North America. These tasks include, but are not limited to, collecting customer payments within invoice terms, adhering to all policy and audit guidelines, managing customer credit limits, communicating with the manufacturing plants and retail centers daily on orders received, working with customer and sales to resolve invoice issues and disputes, issuing customer statements, and communicating with management if legal action is needed on uncollectable accounts.
Duties:
Primarily responsible for collecting customer payments within invoice terms and for performing credit management activities as designated by credit department
Making telephone calls and emailing customers to collect past due amounts
Responsible for receiving checks and making deposits, taking credit card payments, and ensuring bank accounts can be reconciled daily.
Prepare back‑up and email to Cash Application for processing
Resolving disputes between customers and Brickworks North America shipping sites
Assist in the review and processing of customer refunds as needed
Manage credit holds, approving sales orders for credit accommodation
Monitoring the financial condition of customers through review of credit reports, trade references, and third party inquiries
Contact customers to negotiate and draw up documents for payment arrangements, promissory notes, joint check agreements, and work with title companies to ensure payment, as necessary
Supporting the credit manager in the process of obtaining lien rights and executing waivers
Assist in maintaining sales tax exemption certificates, processing lien waivers, and obtaining job information sheets
Reconcile billing discrepancies, verify credits due and submit for processing to billing or AR department
Interact with the sales service area of our plants and supply centers concerning credit functions
Assist in the evaluation of appropriate credit limits for customers
Assist with monthly credit reporting
Qualifications:
Ability to multitask and prioritize accordingly
Good verbal and written skills
Demonstrated initiative, self‑motivation and sound judgment in analyzing and resolving issues
Proficiency with word processing and spreadsheet software, internet software and e‑mail. Ability to learn ERP’s, electronic filing system and access online support/tools
Education and Experience Requirements:
BS/BA Degree in business preferred
Relevant experience (2+ years) in AR: Credit/ Collections and/or related accounting role
Strong organization and well‑developed analytical skills
Experience with Microsoft Office, particularly Excel – pivot tables and v‑look ups
Ability to communicate within various levels of an organization
Experience with large ERP systems such as Oracle; JD Edwards/Netsuite a plus
Manufacturing, Building Materials, Construction industry experience, knowledge of Mechanics liens and bonds a plus
Very limited travel may be required based on business need
This job description is not intended to be all inclusive and as such, the employee will also be required to perform other reasonably related business duties as may be assigned by the immediate supervisor and/or other management personnel as required.
Equal Opportunity Employer #J-18808-Ljbffr
Founded in 1890, Glen‑Gery Corporation is one of the nation’s largest brick manufacturers and operates nine brick manufacturing facilities and one manufactured stone facility. Glen‑Gery products are sold nationally through a network of over five hundred distributors as well as in Canada. Since entering the USA in 2018, Brickworks have acquired Sioux City Brick, Redland Brick and the distribution business of Southfield Corporation in Illinois and Indiana (Illinois Brick, Indiana Brick). The combined North American business now has more than 1,000 employees, operates across forty locations, including 8 brick plants, 25 masonry supply center locations and 3 Design Studios.
Basic Function: The Credit & Collections Analyst is responsible for managing the assigned customer base regarding timely payment of goods and services offered by Brickworks North America. These tasks include, but are not limited to, collecting customer payments within invoice terms, adhering to all policy and audit guidelines, managing customer credit limits, communicating with the manufacturing plants and retail centers daily on orders received, working with customer and sales to resolve invoice issues and disputes, issuing customer statements, and communicating with management if legal action is needed on uncollectable accounts.
Duties:
Primarily responsible for collecting customer payments within invoice terms and for performing credit management activities as designated by credit department
Making telephone calls and emailing customers to collect past due amounts
Responsible for receiving checks and making deposits, taking credit card payments, and ensuring bank accounts can be reconciled daily.
Prepare back‑up and email to Cash Application for processing
Resolving disputes between customers and Brickworks North America shipping sites
Assist in the review and processing of customer refunds as needed
Manage credit holds, approving sales orders for credit accommodation
Monitoring the financial condition of customers through review of credit reports, trade references, and third party inquiries
Contact customers to negotiate and draw up documents for payment arrangements, promissory notes, joint check agreements, and work with title companies to ensure payment, as necessary
Supporting the credit manager in the process of obtaining lien rights and executing waivers
Assist in maintaining sales tax exemption certificates, processing lien waivers, and obtaining job information sheets
Reconcile billing discrepancies, verify credits due and submit for processing to billing or AR department
Interact with the sales service area of our plants and supply centers concerning credit functions
Assist in the evaluation of appropriate credit limits for customers
Assist with monthly credit reporting
Qualifications:
Ability to multitask and prioritize accordingly
Good verbal and written skills
Demonstrated initiative, self‑motivation and sound judgment in analyzing and resolving issues
Proficiency with word processing and spreadsheet software, internet software and e‑mail. Ability to learn ERP’s, electronic filing system and access online support/tools
Education and Experience Requirements:
BS/BA Degree in business preferred
Relevant experience (2+ years) in AR: Credit/ Collections and/or related accounting role
Strong organization and well‑developed analytical skills
Experience with Microsoft Office, particularly Excel – pivot tables and v‑look ups
Ability to communicate within various levels of an organization
Experience with large ERP systems such as Oracle; JD Edwards/Netsuite a plus
Manufacturing, Building Materials, Construction industry experience, knowledge of Mechanics liens and bonds a plus
Very limited travel may be required based on business need
This job description is not intended to be all inclusive and as such, the employee will also be required to perform other reasonably related business duties as may be assigned by the immediate supervisor and/or other management personnel as required.
Equal Opportunity Employer #J-18808-Ljbffr