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Distributor Sales Coordinator

Glen-Gery, Lawrenceville, VA, United States


Glen-Gery Corporation is a wholly owned subsidiary of Brickworks Limited. Brickworks Limited (“The Group”) is a large Australian-listed group of companies. The Group has been in operation since the early 1900s, has a market capitalization exceeding $3.5 billion, and operates across 3 core business segments: Building Products, Land & Development, and Investments. The Group employs more than 2,000 FTE employees and operates nationally across Australia and has a significant presence in the USA.

Founded in 1890, Glen-Gery Corporation is one of the nation’s largest brick manufacturers and operates eight brick manufacturing facilities. Glen-Gery products are sold nationally through a network of over 500 distributors as well as in Canada. Since entering the USA in 2018, Brickworks have acquired Sioux City Brick, Redland Brick and the distribution business of Southfield Corporation in Illinois and Indiana (Illinois Brick, Indiana Brick). The combined North American business now has more than 900 employees, operates across 40 locations, including 8 brick plants, 26 masonry supply center/retail locations, and 3 Design Studios.

Glen-Gery, a leading brick manufacturer in the United States, currently has an opening for a talented Distributor Sales Coordinator in our Iberia OH, location. Responsibilities for the Distributor Sales Coordinator include the interaction between sales, warehouse, plant management, Distributors, and other customers for product information, availability, orders, samples, inventory control, and complaint resolution. Must have a good knowledge of products and inventories to ensure timely and accurate responses to internal and external customer inquiries.

DUTIES AND RESPONSIBILITIES

Provide product availability, pricing and technical information as required

Process orders, order changes, sample requests and shipment releases

Prepare forecast and analysis as required

Prepare bill of lading documents for outgoing shipments, calculate allowable weight to load on trucks, run shipping related reports

Participate in stock takes and inventory management

Provide solutions to product complaints

Prepare purchase orders and maintain minimum stock requirements

Back up other customer service/dispatcher team members

REQUIRED SKILLS/ABILITIES

Excellent communication, interpersonal and negotiating skills

Good organizational, analytical and computer skills

Ability to be a team player

Strong problem solving/conflict resolution skills

Knowledge of business principles, customer service, accounting, marketing, manufacturing processes & materials, inventory control, quality assurance

Ability to support a team environment, company policies, procedures, continuous improvement

Hands on experience working in a busy atmosphere and multitasking

Data entry, math, and computer skills including MS Word and Excel

QUALIFICATIONS

Two year college degree in business or related field, or equivalent experience

Minimum 1 year customer service experience, preferably in a manufacturing environment

This job description is not intended to be all-inclusive and as such, the employee will be required to perform other reasonably related business duties as may be assigned by the immediate supervisor and/or other management personnel as required.

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