Assistant Property Manager
Avison Young, San Francisco, CA, United States
Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We have designed our corporate structure to best serve clients by enhancing collaboration across our organization. We are committed to providing a comprehensive suite of commercial real estate services while fostering a supportive and inclusive workplace culture for our employees. Our collaborative approach and emphasis on personal and professional growth create an environment where individuals can thrive.
The Assistant Property Manager reports to the Property Manager & Director, Property Management. The Assistant Property Manager provides administrative and building operations support, as directed, and is responsible for keeping the Property Manager & Director, Property Management informed at all times, seeking guidance and direction as appropriate.
The base salary is aligned with market data and is estimated between
$75,000
to
$87,000
with the ability to achieve additional compensation through bonus. This range reflects base compensation for the position across all US locations. Within this range, individual pay is determined by work location and other factors, including relevant education, training, experience, and internal equity.
Responsibilities
Primary Functions and Responsibilities
Work with Operations and Property Management on day‑to‑day operations of the assets, ensuring custodial, life‑safety, engineering, site services, and general maintenance are implemented and carried out consistently with Avison Young policies and client directives.
Assist with the maintenance of the computerized Preventative Maintenance Program (Angus Anywhere), monitor, dispatch and follow‑up on tenant requests, and prepare monthly chargeback reporting.
Complete physical inspections and reporting of interior and exterior property; correct deficiencies immediately or report to the Property Manager & Director, Property Management for appropriate action and follow‑up.
Assist building operations as requested; ensure optimum operation of the Building Energy/Automation Management system working in conjunction with the Property Manager & Director, Property Management and a third‑party energy management consultant.
Administration
Process accounts payable.
Process cash receipts and accounts receivable.
Assist in the preparation and distribution of tenant communication in line with client and AY.
Maintain up‑to‑date contact lists.
Co‑ordinate and supervise all contracts, including periodic reviews of all service contracts (maintain a contract log, assist with tendering, verify invoices match contract pricing and POs).
Ensure that all site‑specific documentation and financial reports are completed accurately and on time, as applicable.
Assist in the preparation and submission of industry awards (BOMA, LEED, etc.).
Tenant Relations
Respond positively and promptly to requests from tenants and occupants. Oversee the implementation of ongoing contract programs to constantly assess tenant and occupant needs and to ensure problems are solved promptly for the mutual benefit of the tenant, client, and the properties in accordance with contract scope and Service Level Agreements (SLAs).
Collect, analyze and report statistical data to provide accurate and current assessment of management objectives (KPIs – response times and deliverables).
Monitor and ensure the property is environmentally compliant with environmental legislation, codes and corporate best practices.
Monitor and ensure that tenants and vendors comply with insurance requirements and coordinate all claims as required.
Planning
Assist in the development and preparation of budgets, financial reports, contracts, expenditures and purchase orders related to the facilities.
Assist in preparation and publication of the annual budget, reforecasts and business plans.
Assist in the development of capital budgets for the property, including contributions towards a ten‑year plan of maintenance, facility improvement, and cost reduction initiatives.
Research and report on various equipment and systems for purchase or upgrade.
Relationship Building
Thoroughly familiar with the management contract and all requirements contained therein.
Facilitate and coordinate ongoing, open communication with tenants by attending meetings as required; understand, assess and address tenant operational concerns to ensure their needs are met and assets are maintained appropriately.
Other Duties
Assists with such other administrative, management, property and client related duties as assigned.
Qualifications
Strong understanding of property accounting and the ability to interpret financial data.
Detail‑oriented; capable of working under pressure and delivering timely accurate results.
Excellent customer and tenant service orientation.
Strong relationship building and problem‑solving skills to ensure tenant satisfaction.
Assists with the implementation of new programs, ensuring policies and procedures are followed.
Proficiency in Microsoft Office and other property management applications such as Yardi, Angus and ProCore.
Proven organizational and multi‑tasking skills, combined with strong written and oral communication skills.
Self‑motivated, professional and flexible, able to work independently and collaboratively in a team environment.
Responsible for ensuring assets are presented and operated according to the best possible standards alongside the Property Manager & Director, Property Management.
Focused on both day‑to‑day operations and long‑term potential and profitability of the property.
Passion for property management essential; the Property Manager & Director, Property Management will rely on the Assistant Property Manager for support and ideas on how to best operate properties and manage complex situations.
Key Competencies
Communication proficiency (oral and written)
Ability to multitask, thrive in a fast‑paced environment and stay organized
Sense of urgency
Detail oriented
Self‑starter and takes initiative
Technical proficiency (MS Office, ProCore, Yardi)
Equal Opportunity Commitment Avison Young
is proud to be an equal opportunity employer, committed to promoting diversity and inclusivity within our workforce. Our non‑discrimination policy ensures that all individuals are treated equally, regardless of race, gender, religion, sexual orientation, or disability. We strive to create a fair, equitable, and welcoming workplace for all.
Benefits Offered to Full‑time W2 Employees
Traditional and Roth 401(k) with generous employer match and immediate vesting
12 weeks of Paid Parental Leave after one year of tenure
Medical, Dental, Vision insurance
Company‑paid Life and AD&D insurance
Company‑paid Short & Long‑Term Disability
Voluntary Critical Illness and Accident Coverage
Healthcare, Dependent Care, Commuter & Transit Pre‑Tax Benefits
Wellness program
Employee Assistance Program (EAP)
Work‑Life Balance
Competitive paid vacation days
2 personal/wellness days
Paid holidays plus 2 floating holidays
Annual volunteer day for Day of Giving
#J-18808-Ljbffr
The Assistant Property Manager reports to the Property Manager & Director, Property Management. The Assistant Property Manager provides administrative and building operations support, as directed, and is responsible for keeping the Property Manager & Director, Property Management informed at all times, seeking guidance and direction as appropriate.
The base salary is aligned with market data and is estimated between
$75,000
to
$87,000
with the ability to achieve additional compensation through bonus. This range reflects base compensation for the position across all US locations. Within this range, individual pay is determined by work location and other factors, including relevant education, training, experience, and internal equity.
Responsibilities
Primary Functions and Responsibilities
Work with Operations and Property Management on day‑to‑day operations of the assets, ensuring custodial, life‑safety, engineering, site services, and general maintenance are implemented and carried out consistently with Avison Young policies and client directives.
Assist with the maintenance of the computerized Preventative Maintenance Program (Angus Anywhere), monitor, dispatch and follow‑up on tenant requests, and prepare monthly chargeback reporting.
Complete physical inspections and reporting of interior and exterior property; correct deficiencies immediately or report to the Property Manager & Director, Property Management for appropriate action and follow‑up.
Assist building operations as requested; ensure optimum operation of the Building Energy/Automation Management system working in conjunction with the Property Manager & Director, Property Management and a third‑party energy management consultant.
Administration
Process accounts payable.
Process cash receipts and accounts receivable.
Assist in the preparation and distribution of tenant communication in line with client and AY.
Maintain up‑to‑date contact lists.
Co‑ordinate and supervise all contracts, including periodic reviews of all service contracts (maintain a contract log, assist with tendering, verify invoices match contract pricing and POs).
Ensure that all site‑specific documentation and financial reports are completed accurately and on time, as applicable.
Assist in the preparation and submission of industry awards (BOMA, LEED, etc.).
Tenant Relations
Respond positively and promptly to requests from tenants and occupants. Oversee the implementation of ongoing contract programs to constantly assess tenant and occupant needs and to ensure problems are solved promptly for the mutual benefit of the tenant, client, and the properties in accordance with contract scope and Service Level Agreements (SLAs).
Collect, analyze and report statistical data to provide accurate and current assessment of management objectives (KPIs – response times and deliverables).
Monitor and ensure the property is environmentally compliant with environmental legislation, codes and corporate best practices.
Monitor and ensure that tenants and vendors comply with insurance requirements and coordinate all claims as required.
Planning
Assist in the development and preparation of budgets, financial reports, contracts, expenditures and purchase orders related to the facilities.
Assist in preparation and publication of the annual budget, reforecasts and business plans.
Assist in the development of capital budgets for the property, including contributions towards a ten‑year plan of maintenance, facility improvement, and cost reduction initiatives.
Research and report on various equipment and systems for purchase or upgrade.
Relationship Building
Thoroughly familiar with the management contract and all requirements contained therein.
Facilitate and coordinate ongoing, open communication with tenants by attending meetings as required; understand, assess and address tenant operational concerns to ensure their needs are met and assets are maintained appropriately.
Other Duties
Assists with such other administrative, management, property and client related duties as assigned.
Qualifications
Strong understanding of property accounting and the ability to interpret financial data.
Detail‑oriented; capable of working under pressure and delivering timely accurate results.
Excellent customer and tenant service orientation.
Strong relationship building and problem‑solving skills to ensure tenant satisfaction.
Assists with the implementation of new programs, ensuring policies and procedures are followed.
Proficiency in Microsoft Office and other property management applications such as Yardi, Angus and ProCore.
Proven organizational and multi‑tasking skills, combined with strong written and oral communication skills.
Self‑motivated, professional and flexible, able to work independently and collaboratively in a team environment.
Responsible for ensuring assets are presented and operated according to the best possible standards alongside the Property Manager & Director, Property Management.
Focused on both day‑to‑day operations and long‑term potential and profitability of the property.
Passion for property management essential; the Property Manager & Director, Property Management will rely on the Assistant Property Manager for support and ideas on how to best operate properties and manage complex situations.
Key Competencies
Communication proficiency (oral and written)
Ability to multitask, thrive in a fast‑paced environment and stay organized
Sense of urgency
Detail oriented
Self‑starter and takes initiative
Technical proficiency (MS Office, ProCore, Yardi)
Equal Opportunity Commitment Avison Young
is proud to be an equal opportunity employer, committed to promoting diversity and inclusivity within our workforce. Our non‑discrimination policy ensures that all individuals are treated equally, regardless of race, gender, religion, sexual orientation, or disability. We strive to create a fair, equitable, and welcoming workplace for all.
Benefits Offered to Full‑time W2 Employees
Traditional and Roth 401(k) with generous employer match and immediate vesting
12 weeks of Paid Parental Leave after one year of tenure
Medical, Dental, Vision insurance
Company‑paid Life and AD&D insurance
Company‑paid Short & Long‑Term Disability
Voluntary Critical Illness and Accident Coverage
Healthcare, Dependent Care, Commuter & Transit Pre‑Tax Benefits
Wellness program
Employee Assistance Program (EAP)
Work‑Life Balance
Competitive paid vacation days
2 personal/wellness days
Paid holidays plus 2 floating holidays
Annual volunteer day for Day of Giving
#J-18808-Ljbffr