Logo
job logo

Lead Omnichannel Conversational AI & IVR PM

Humana Inc, Austin, TX, United States


A leading healthcare company in Austin, Texas is seeking a Lead Product Manager for IVR, Digital IVA, and Conversational AI. The role involves driving the evolution of conversational automation across multiple channels. Candidates should possess at least 6 years of product management experience, specifically in IVR and conversational AI, along with expertise in Google CCAI/Dialogflow CX. This position offers a competitive salary and comprehensive benefits, emphasizing agile methodologies and cross-functional collaboration. #J-18808-Ljbffr