Senior Customer Advocacy & Escalation Specialist

A leading financial services firm is seeking a Sr. Advocacy Coordinator to manage escalated customer interactions and support compliance initiatives. This fully remote role requires strong communication and de-escalation skills, with responsibilities including complaint resolution and trend analysis. A high school diploma and at least 3 years of customer service experience are required. This position offers a salary range of $49,800 to $56,900, depending on location. #J-18808-Ljbffr