Senior Customer Advocacy & Escalation Specialist

A financial services leader is seeking a Senior Advocacy Coordinator to work from home. You will manage complex escalated customer interactions, support complaint resolution, and collaborate on continuous improvement initiatives. The ideal candidate has at least 3 years of customer service experience and strong de-escalation skills. This position offers a competitive salary ranging from $49,800 to $56,900, remote work flexibility, and a comprehensive benefits package. #J-18808-Ljbffr