Senior Customer Advocacy & Escalation Specialist

A financial services company is seeking a Senior Advocacy Coordinator to manage escalated customer interactions within Auto Finance, ensuring compliance and effective complaint resolutions. The role involves analyzing trends in customer feedback and supporting loss mitigation efforts. Ideal candidates have a high school diploma, strong communication skills, and substantial experience in customer service or call center operations. The position is remote, with a salary range of $49,800 to $56,900. #J-18808-Ljbffr