Logo
job logo

Remote Senior Customer Advocacy & Escalation Specialist

Capital One, Columbia, SC, United States


A leading financial services company is seeking a Senior Advocacy Coordinator to manage escalated customer issues and support compliance in auto finance. This role involves a focus on customer advocacy and risk management while utilizing advanced communication skills. Candidates should have at least 3 years of customer service experience, with a preference for those experienced in loss mitigation. This is a remote position, offering a salary range of $49,800 – $56,900 annually. #J-18808-Ljbffr