
Remote Senior Customer Advocacy & Escalation Specialist
Capital One, Columbia, SC, United States
A leading financial services company is seeking a Senior Advocacy Coordinator to manage escalated customer issues and support compliance in auto finance. This role involves a focus on customer advocacy and risk management while utilizing advanced communication skills. Candidates should have at least 3 years of customer service experience, with a preference for those experienced in loss mitigation. This is a remote position, offering a salary range of $49,800 – $56,900 annually.
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