Senior Customer Advocacy & Escalation Specialist

A financial services company is seeking a Senior Advocacy Coordinator to manage escalated customer interactions and resolve complex complaints. This remote role requires advanced customer service skills with a focus on compliance and customer advocacy in auto finance. Candidates must navigate multiple applications and demonstrate strong de-escalation abilities. The position offers a competitive salary range of $49,800 - $56,900, alongside a range of comprehensive benefits to support employee well-being. #J-18808-Ljbffr