Senior Customer Advocacy & Escalation Specialist

A leading financial services company is seeking a Sr. Advocacy Coordinator to support escalated customer interactions and risk management within Auto Finance. This role involves managing inbound calls, resolving complaints, analyzing trends, and serving as a subject matter expert. Candidates should have customer service experience and the ability to navigate multiple tools effectively. This position is remote and offers a competitive salary between $49,800 - $56,900. #J-18808-Ljbffr