Senior Customer Advocacy & Escalation Specialist

A leading financial institution seeks a Sr. Advocacy Coordinator to work from home, supporting escalated customer issues in auto finance. Responsibilities include managing live calls, researching complaints, and identifying compliance risks. Candidates should have a high school diploma, substantial customer service experience, and proficiency in Google Suite. Competitive salary range is $49,800 - $56,900, with comprehensive benefits to support well-being. This position is remote for candidates based in the U.S., excluding certain states. #J-18808-Ljbffr