Senior Customer Advocacy & Escalation Specialist

A leading financial services company is seeking a Sr. Advocacy Coordinator for remote work. This role involves managing escalated customer interactions, ensuring compliance, and supporting continuous improvement. Key responsibilities include resolving complaints, conducting risk analysis, and acting as a liaison between customers and internal teams. Candidates should have customer service experience, strong communication skills, and the ability to work in a remote environment. The salary range for this position is $49,800 - $56,900 annually. #J-18808-Ljbffr