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Senior Customer Advocacy & Escalation Specialist

Capital One, Oklahoma City, OK, United States


A leading financial services company is seeking a Sr. Advocacy Coordinator to manage escalated customer interactions in their auto finance division. This role involves supporting complex collections, resolving complaints, and ensuring compliance. Candidates should have at least 3 years of relevant experience and strong communication skills. The position is 100% remote and offers a salary range of $49,800 - $56,900, along with comprehensive benefits catering to employee well-being. #J-18808-Ljbffr