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Real Estate Transaction Coordinator

Berkshire Hathaway HomeServices Commonwealth Real Estate, Westwood, MA, United States


SUMMARY The Real Estate Transaction Coordinator serves as a key partner to a real estate agent, managing transactions end-to-end, maintaining critical systems, and ensuring a high level of organization, accuracy, and client service with a primary focus on transaction management from contract to close.

POSITION TYPE This is an independent contractor role; the individual will manage their own schedule, tools, and workflow while meeting agreed-upon deadlines and deliverables. The scope of work will vary based on transaction volume and business needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES Transaction Management

Manage and track all aspects of real estate transactions from contract to close

Coordinate with attorneys, lenders, inspectors, clients, and agents throughout the transaction process

Maintain transaction timelines, ensuring all deadlines, checklist items, and post-closing workflows are completed accurately and on time

Oversee and maintain transaction files in Dotloop, ensuring all documentation is complete, accurate, and compliant with brokerage and regulatory requirements

Ensure all transaction steps, required documents, and follow-ups are completed while maintaining timely communication and responsiveness across all parties

CRM & Systems Management

Maintain accurate and up-to-date client records within the CRM, including data entry and database organization

Utilize and manage core systems including Agent CRM, Nekst, Dotloop, MailChimp, Canva, Excel, and Google Docs/Sheets

Administrative & Client Support

Schedule appointments, coordinate buyer tours, and manage calendar logistics

Assist with open house preparation, logistics, and occasional on-site coverage, including limited evenings or weekends as needed

Support client appreciation events, mailings, and marketing communications

Process & Workflow

Follow established SOPs, templates, and workflows to ensure consistency and organization

Identify opportunities to improve workflows, checklists, and administrative processes

Assist in creating, updating, and maintaining internal process documentation

Additional Responsibilities

Support marketing and creative tasks using Canva or similar tools

Demonstrate comfort with technology, including openness to AI tools that improve efficiency and service

Perform additional projects and duties as needed

QUALIFICATION REQUIREMENTS

Valid driver’s license and reliable transportation required for occasional local travel (this is a remote position with periodic in-person support as needed)

Previous administrative, transaction coordination, or real estate support experience preferred

Real estate license preferred or willingness to obtain

Ability to respond promptly to time-sensitive requests and maintain consistent communication throughout active transactions

Strong organizational skills with exceptional attention to detail and accuracy

Ability to manage multiple transactions, deadlines, and priorities in a fast-paced environment

Strong written and verbal communication skills with the ability to coordinate across multiple parties (clients, agents, attorneys, lenders, inspectors)

Tech‑comfortable with the ability to quickly learn and navigate new systems and tools

Proficiency in Microsoft Office, Excel, Google Docs/Sheets, and CRM platforms; experience with Dotloop, Nekst, or similar transaction management systems is a plus

Proactive, dependable, and solution-oriented, with the ability to work independently and escal…

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