Customer Service Representative (CSR)
Relief Heating and Cooling, LLC, Greensboro, NC, United States
Want to work a stable position in a family-oriented environment? Are you an organized, self- motivated individual that would like to help and interact with customers?
Relief Heating and Cooling is a family-owned and operated business here in Greensboro and we are hiring!
Join the Relief Team today! No experience required! Come with a willingness to learn and receive paid in-house training!
Some Responsibilities Include:
Manage inbound and outbound customer calls in a timely manner
Maintain/update the customer database with accurate information
Resolve Customer issues and ensure customer satisfaction
Outbound follow up calls to existing customers
Develop and maintain customer relationships
Dispatching and communicating with technicians
Requirements:
Must have strong interpersonal skills to effectively communicate with both internal and external clients
Must have proficient computer skills with Microsoft Word and Excel
High school diploma or GED required
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills
Interested? Fill out application!
Job Types:
Part-time (This position requires a 7:30 AM start time)
Pay: $14.00 - $16.00 per hour
Benefits:
Employee discount
Life insurance
Dental and Eye insurance
Professional development assistance
Referral program
Schedule:
4-hour shift
8-hour shift
Day shift
Monday to Friday
No weekends
Work Location:
In person
#J-18808-Ljbffr
Relief Heating and Cooling is a family-owned and operated business here in Greensboro and we are hiring!
Join the Relief Team today! No experience required! Come with a willingness to learn and receive paid in-house training!
Some Responsibilities Include:
Manage inbound and outbound customer calls in a timely manner
Maintain/update the customer database with accurate information
Resolve Customer issues and ensure customer satisfaction
Outbound follow up calls to existing customers
Develop and maintain customer relationships
Dispatching and communicating with technicians
Requirements:
Must have strong interpersonal skills to effectively communicate with both internal and external clients
Must have proficient computer skills with Microsoft Word and Excel
High school diploma or GED required
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills
Interested? Fill out application!
Job Types:
Part-time (This position requires a 7:30 AM start time)
Pay: $14.00 - $16.00 per hour
Benefits:
Employee discount
Life insurance
Dental and Eye insurance
Professional development assistance
Referral program
Schedule:
4-hour shift
8-hour shift
Day shift
Monday to Friday
No weekends
Work Location:
In person
#J-18808-Ljbffr