Remote Customer Service Representative – TurboTax
TurboTax, Fort Wayne, IN, United States
We are seeking a detail‑oriented and reliable Seasonal Tax Preparer to join our team for the upcoming tax season. You will be responsible for communicating with clients, reviewing financial records, and accurately preparing individual (and/or corporate) tax returns.
Responsibilities
Communicate with clients to gather necessary financial information. Review and verify the accuracy of financial records against official documents. Prepare and file individual and small‑business federal and state income tax returns using software such as Drake, TurboTax, or Lacerte. Ensure compliance with current IRS regulations and state laws. Maintain organized electronic and physical files for audits. Perform account analysis and reconcile payments or filings with internal records. Input financial data into tax software with high precision. Identify potential tax credits and liabilities to maximize client outcomes. Qualifications
High School diploma. 1–4 years of relevant experience. Basic knowledge of tax law, including standard and itemized deductions, Child Tax Credit, and EITC. Familiarity with tax preparation software and Microsoft Excel. Strong attention to detail and accuracy in data entry. Ability to maintain compliance with federal and state regulations. Organizational skills for record‑keeping and file management. Problem‑solving ability to identify tax credits and resolve discrepancies. Knowledge of bookkeeping/accounting principles such as debits, credits, and account reconciliation. Working hours: 7:00 AM – 5:00 PM. If interested
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Communicate with clients to gather necessary financial information. Review and verify the accuracy of financial records against official documents. Prepare and file individual and small‑business federal and state income tax returns using software such as Drake, TurboTax, or Lacerte. Ensure compliance with current IRS regulations and state laws. Maintain organized electronic and physical files for audits. Perform account analysis and reconcile payments or filings with internal records. Input financial data into tax software with high precision. Identify potential tax credits and liabilities to maximize client outcomes. Qualifications
High School diploma. 1–4 years of relevant experience. Basic knowledge of tax law, including standard and itemized deductions, Child Tax Credit, and EITC. Familiarity with tax preparation software and Microsoft Excel. Strong attention to detail and accuracy in data entry. Ability to maintain compliance with federal and state regulations. Organizational skills for record‑keeping and file management. Problem‑solving ability to identify tax credits and resolve discrepancies. Knowledge of bookkeeping/accounting principles such as debits, credits, and account reconciliation. Working hours: 7:00 AM – 5:00 PM. If interested
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