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Customer Account Representative

Go Hiya, Los Angeles, CA, United States


Position Overview We are seeking a friendly, dependable, and detail-oriented Customer Account Representative to support customer accounts, handle inquiries, and ensure a smooth and positive client experience at our Los Angeles, CA location. This entry-level position is ideal for individuals looking to start a career in customer service, account support, and professional communication within a structured and team-focused environment.

Job Details Job: Full time

Salary Range: $18.50–$27.00 per hour

Key Responsibilities

Greet and assist customers by phone, email, or in person in a professional and courteous manner.

Serve as a point of contact for assigned customer accounts and respond to general inquiries.

Provide accurate and timely information regarding company services, processes, and account-related questions.

Route customer requests or concerns to the appropriate department when necessary.

Assist in resolving basic account issues and ensure proper follow-up to maintain customer satisfaction.

Minimum Requirements

High School Diploma or equivalent (required).

Excellent verbal and written communication skills.

Strong organizational skills and attention to detail.

Basic computer proficiency, including Microsoft Office and email systems.

What We Offer

Competitive hourly pay

Performance-based bonuses and incentives

Health, dental, and vision insurance options

Paid time off and holidays

Ongoing training and professional development

A supportive and inclusive workplace culture

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