Logo
job logo

Customer Service Representative

Artemis Solutions, Lexington, KY, United States


Start Your Career in Insurance (No Experience Needed!) Looking to build a

stable, long-term career with growth potential ? This is your opportunity.

We’re seeking a

motivated, detail-oriented Customer Service Representative (CSR)

to join our team. If you enjoy helping people, solving problems, and learning new skills—we’ll train you and support your career growth.

What You’ll Be Doing

Answer calls, emails, and in-office inquiries

Assist with policy questions, billing, and coverage explanations

Provide ID cards, certificates, and policy documents

Support claims reporting and follow-ups

Process policy changes and renewals

Prepare applications and maintain accurate records

Ensure documentation is complete and compliant

Assist producers with quoting and follow-ups

Track pending items and support daily office operations

Strong communication and customer service skills

Detail-oriented and highly organized

Comfortable speaking with clients by phone

Ability to multitask in a fast-paced environment

Positive attitude and willingness to learn

Insurance experience is a plus but not required.

Property & Casualty License preferred , but not required

If not licensed, must be ready to:

Enroll in Kentucky Insurance School ($340–$380)

Study and pass both exams within 1–2 weeks prior to start



Company will reimburse licensing costs after 6 months of employment

You’ll receive hands‑on training and mentorship with a clear path for advancement.

Dependable and punctual

Process-driven and organized

Looking for a

long-term career, not just a job

What They Offer: Salary range: $45,000 – $60,000yr (based on experience) + bonuses

Health insurance: 70% paid for employee and 50% paid for family + Life Insurance

Simple IRA & HSA with company match

️ Paid Time Offered + all major holidays + 1 floating holiday

Join Us: If you're ready to embark on a fulfilling journey with a supportive team dedicated to excellence and work‑life balance, apply now to become part of our growing family at Artemis Solutions. Your future awaits in the vibrant city of Lexington, where professional success and personal fulfillment converge!

To learn more, please contact

Artemis Solutions directly . All inquiries will remain confidential.

#J-18808-Ljbffr