BDC Agent / Call Center Representative
Performance Toyota, Fairfield, OH, United States
Performance Toyota Fairfield is a 15‑Time President's Award Winner, recognized for outstanding customer service and guest satisfaction. We believe diversity of thought, background, and experience drives innovation and success. Join us as we shape the future of our industry!
The Opportunity Performance Toyota Fairfield is hiring for full‑time BDC Agent positions with flexible schedules. If you wake up each morning with a smile and enjoy communicating via phone, email, instant messaging, or social media, this opportunity is perfect for you!
Compensation And Hours
$15.00 per hour + commission
Flexible hours available (mornings, afternoons, evenings, weekends)
40‑hour work schedule
Bi‑lingual is a plus but not required
What We Offer
Paid PTO time off
401k retirement plans with generous company match
Medical insurance
HSA and FSA plans
Dental care
Vision coverage
Short‑ and long‑term disability
Life insurance
Critical illness insurance
Hospital indemnity insurance
Accident insurance
Grief counseling
Living will preparation
Generous employee discounts on vehicles, parts, and services
Responsibilities
Provide customer assistance via phone, email, and chat
Convert customer inquiries into appointments
Maintain knowledge of inventory and services
Follow up on leads and nurture customer relationships
Document customer interactions in CRM
Collaborate with the team to achieve departmental goals
Qualifications
High school diploma or equivalent (not required)
Customer service experience preferred
Excellent verbal and written communication skills
Detail‑oriented with strong organizational skills
Proficient in computer systems and software
Motivated team player in fast‑paced environment
Valid driver’s license with clean driving record
Performance Toyota Fairfield is a drug‑free workplace
If you’re interested in delivering quality customer service and working with a team committed to high standards, we encourage you to apply for the BDC Agent position at Performance Toyota Fairfield.
#J-18808-Ljbffr
The Opportunity Performance Toyota Fairfield is hiring for full‑time BDC Agent positions with flexible schedules. If you wake up each morning with a smile and enjoy communicating via phone, email, instant messaging, or social media, this opportunity is perfect for you!
Compensation And Hours
$15.00 per hour + commission
Flexible hours available (mornings, afternoons, evenings, weekends)
40‑hour work schedule
Bi‑lingual is a plus but not required
What We Offer
Paid PTO time off
401k retirement plans with generous company match
Medical insurance
HSA and FSA plans
Dental care
Vision coverage
Short‑ and long‑term disability
Life insurance
Critical illness insurance
Hospital indemnity insurance
Accident insurance
Grief counseling
Living will preparation
Generous employee discounts on vehicles, parts, and services
Responsibilities
Provide customer assistance via phone, email, and chat
Convert customer inquiries into appointments
Maintain knowledge of inventory and services
Follow up on leads and nurture customer relationships
Document customer interactions in CRM
Collaborate with the team to achieve departmental goals
Qualifications
High school diploma or equivalent (not required)
Customer service experience preferred
Excellent verbal and written communication skills
Detail‑oriented with strong organizational skills
Proficient in computer systems and software
Motivated team player in fast‑paced environment
Valid driver’s license with clean driving record
Performance Toyota Fairfield is a drug‑free workplace
If you’re interested in delivering quality customer service and working with a team committed to high standards, we encourage you to apply for the BDC Agent position at Performance Toyota Fairfield.
#J-18808-Ljbffr