Air Export Specialist
DHL Freight, Memphis, TN, United States
Job Title:
Air Export Specialist
Job Location:
Southaven, MS
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers’ shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor, including special transport‑related services.
As an Air Freight Specialist (Air Export), you will be responsible for the movement of our customer’s air export shipments. You will be the main point of contact for coordination between customers’ shipment exports and shipping carriers.
Key Responsibilities
Coordinate all applicable parties for all air export shipments, ensuring timely bookings with airlines on behalf of the customer.
Prepare export documentation in accordance with country requirements, including Certificate of Origin, Cargo Manifest, NAFTA Certificate, Airway Bill, and any other required documents.
File AES (Automated Export System) export customs compliantly.
Ensure timely completion of export documents and coordinate with both customer and/or warehouse for timely cargo delivery.
Communicate regularly with the customer regarding shipment status and continuously communicate with overseas partners to meet delivery commitments; follow up with airlines to monitor and track departure and arrival information and updates.
Ensure invoicing of rendered services is completed accurately and within a timeframe consistent with company policy.
Maintain accurate and updated customer profiles.
Meet all KPI’s assigned and audited by the Control Tower.
Skills / Requirements
1+ year experience in the transportation, logistics, or freight forwarding industry; air export experience preferred but not required.
Must be 18 years of age or older.
Exceptional customer service skills.
Detail oriented and strong follow‑up skills.
Proficient with Microsoft Office (Word, Excel, Outlook).
Knowledge of Cargo Wise systems is a plus.
Pay Range:
$19.39 - $25.85/hr. (Based on Experience)
Benefits (All Non‑Union Employees)
Competitive base salary plus role‑dependent performance‑based incentives.
401(k) match: $1‑for‑$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long‑term success.
Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.
Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
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Air Export Specialist
Job Location:
Southaven, MS
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers’ shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor, including special transport‑related services.
As an Air Freight Specialist (Air Export), you will be responsible for the movement of our customer’s air export shipments. You will be the main point of contact for coordination between customers’ shipment exports and shipping carriers.
Key Responsibilities
Coordinate all applicable parties for all air export shipments, ensuring timely bookings with airlines on behalf of the customer.
Prepare export documentation in accordance with country requirements, including Certificate of Origin, Cargo Manifest, NAFTA Certificate, Airway Bill, and any other required documents.
File AES (Automated Export System) export customs compliantly.
Ensure timely completion of export documents and coordinate with both customer and/or warehouse for timely cargo delivery.
Communicate regularly with the customer regarding shipment status and continuously communicate with overseas partners to meet delivery commitments; follow up with airlines to monitor and track departure and arrival information and updates.
Ensure invoicing of rendered services is completed accurately and within a timeframe consistent with company policy.
Maintain accurate and updated customer profiles.
Meet all KPI’s assigned and audited by the Control Tower.
Skills / Requirements
1+ year experience in the transportation, logistics, or freight forwarding industry; air export experience preferred but not required.
Must be 18 years of age or older.
Exceptional customer service skills.
Detail oriented and strong follow‑up skills.
Proficient with Microsoft Office (Word, Excel, Outlook).
Knowledge of Cargo Wise systems is a plus.
Pay Range:
$19.39 - $25.85/hr. (Based on Experience)
Benefits (All Non‑Union Employees)
Competitive base salary plus role‑dependent performance‑based incentives.
401(k) match: $1‑for‑$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long‑term success.
Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.
Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
#J-18808-Ljbffr