Parts Sales & E-Commerce Coordinator
Jobot, Noblesville, IN, United States
Build Their E-Commerce Platform + Stable 40-Year Company + Autonomy + Great Work/Life Balance
This Jobot job is hosted by: Carrie Powell Salary: $25 - $30 per hour Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume. A bit about us:
We are partnering with a well-established industrial equipment company with a strong reputation and decades of stability. The organization is currently investing in modernization and technology improvements, including building out their e-commerce capabilities and improving parts sales processes. This role is a unique blend of inside parts sales, technical research, and e-commerce coordination. It is ideal for someone who enjoys problem solving, investigating solutions, and helping build processes rather than just working in a high-volume transactional sales role. Why join us?
Stable company with over 40 years of history and a strong reputation Opportunity to help build and improve a new e-commerce initiative Autonomy to improve processes and recommend better systems Supportive, laid-back team with strong tenure Manager who trusts employees and does not micromanage Strong work-life balance and predictable schedule Collaborative environment with helpful internal experts Opportunity to help modernize systems and automation Job Details
Responsibilities
Customer & Parts Support Respond to customer inquiries via phone and email Prepare quotes for replacement parts and service items Process orders and track fulfillment Research equipment history and part compatibility Coordinate with internal technical teams to resolve questions Communicate order updates and timelines to customers Assist with returns, warranty requests, and replacements E-Commerce Coordination
Help maintain and improve the company’s online parts store Create product listings, including descriptions and specifications Organize product images and documentation Maintain product organization and SKU structure Monitor inventory availability Process online orders and coordinate shipping Identify opportunities to improve the online customer experience Process Improvement Help transition parts to online ordering Identify opportunities for better organization and automation Track common customer requests to support inventory planning Support continuous improvement initiatives Qualifications
2–3+ years in parts sales, inside sales, customer service, or similar role Strong attention to detail Comfortable working in multiple software platforms Experience with Microsoft Office ERP experience preferred but not required E-commerce or Shopify experience is a plus Ability to read technical documentation preferred Strong written communication skills Organized and self-directed Education
High school diploma required Technical training or associate degree preferred Benefits
Medical coverage (strong employer contribution) Dental, vision, life insurance 401K eligibility PTO and sick time Stable long-term environment Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
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This Jobot job is hosted by: Carrie Powell Salary: $25 - $30 per hour Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume. A bit about us:
We are partnering with a well-established industrial equipment company with a strong reputation and decades of stability. The organization is currently investing in modernization and technology improvements, including building out their e-commerce capabilities and improving parts sales processes. This role is a unique blend of inside parts sales, technical research, and e-commerce coordination. It is ideal for someone who enjoys problem solving, investigating solutions, and helping build processes rather than just working in a high-volume transactional sales role. Why join us?
Stable company with over 40 years of history and a strong reputation Opportunity to help build and improve a new e-commerce initiative Autonomy to improve processes and recommend better systems Supportive, laid-back team with strong tenure Manager who trusts employees and does not micromanage Strong work-life balance and predictable schedule Collaborative environment with helpful internal experts Opportunity to help modernize systems and automation Job Details
Responsibilities
Customer & Parts Support Respond to customer inquiries via phone and email Prepare quotes for replacement parts and service items Process orders and track fulfillment Research equipment history and part compatibility Coordinate with internal technical teams to resolve questions Communicate order updates and timelines to customers Assist with returns, warranty requests, and replacements E-Commerce Coordination
Help maintain and improve the company’s online parts store Create product listings, including descriptions and specifications Organize product images and documentation Maintain product organization and SKU structure Monitor inventory availability Process online orders and coordinate shipping Identify opportunities to improve the online customer experience Process Improvement Help transition parts to online ordering Identify opportunities for better organization and automation Track common customer requests to support inventory planning Support continuous improvement initiatives Qualifications
2–3+ years in parts sales, inside sales, customer service, or similar role Strong attention to detail Comfortable working in multiple software platforms Experience with Microsoft Office ERP experience preferred but not required E-commerce or Shopify experience is a plus Ability to read technical documentation preferred Strong written communication skills Organized and self-directed Education
High school diploma required Technical training or associate degree preferred Benefits
Medical coverage (strong employer contribution) Dental, vision, life insurance 401K eligibility PTO and sick time Stable long-term environment Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
#J-18808-Ljbffr