
Columbus Hybrid: Level 2 Help Desk Analyst
Themesoft Inc., Columbus, OH, United States
A leading IT services provider is looking for a Help Desk Analyst in Columbus, OH. The role involves acting as the first point of contact for users, troubleshooting basic IT issues, and managing ticketing requests. Ideal candidates should have at least 2 years of IT experience, including technical support, and strong interpersonal skills. Excellent communication is essential, along with knowledge of Microsoft Office applications. This position offers a hybrid work model.
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